This profile has been claimed by the business owner or representative.
1901 Harrison St, Ste 1100, Suite 1100, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience was great. Paula and her team were very attentive to our needs and provided us with top notch support in refinance process.
Business response:
Thank you for the review and providing your feedback, Nathaniel!
I really appreciate Paula and team sticking with me through the process and not giving up. By remaining engaged, I ultimately ended up with a better refinance than originally planned. Despite the many months, everyone-Paula especially - was helpful and patient with me - helping me navigate the process.
Paula went above an beyond and was essential in closing this transaction. She kept close communication with the selling agent.
Paula was patient, thorough and extremely delightful to work with as we handled our property needs. We couldn't imagine any one else we could have worked with to make the experience as wonderful as it was. Thanks so much Paula !
Paula and the team did an excellent job closing my loan. Time was of the essence and the team got it done quickly and without hiccups. I'm grateful!
Paula is an excellent broker. She is timely, friendly and knowledgeable. She offered us a great rate that fit with our current and long term financial goals. I would highly, highly recommend her to anyone looking to refinance their mortgage.
This one the worst home financing experience we have ever had. We contacted Paula Harrell in August 2020, and the settlement date was Feb 1, 2020 so it took almost 6 months. In that, we were told every excuse in the book for delay upon delay. At the 11th hour, she tried to raise the rate and charge us additional fees. We had to loop in Paula's boss to get it resolved. This one of the most unprofesional experiences we've ever had with a mortgage broker.
Truly dedicated to helping the customer find the best solution for them. Paula is truly committed to her clients and was amazing to work with.
Paula did an excellent job suggesting the right funding tools we needed to achieve our goal of purchasing a home. She also found financial institutions that would help us achieve our goals. We are so grateful to her for her professionalism and hard work.
Paula Harrell (NMLS#354400) has a 4.7 star rating with 20 reviews.
Paula Harrell (NMLS#354400) is closed now. It will open at 9:00 a.m.