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Paychex

1.1

About this business

Location details

4324 South Sherwood Forest Blvd., Suite 125, Baton Rouge, LA, 70816, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.1250 reviews
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Nick V.'s profile image
Nick V. 
3 years ago

DON'T USE THIS COMPANY. How can a company have so many complaints and poor reviews and still have an A rating with the BBB? I told Paychex that I was shutting down my company in February of 2022. They've continued to charge me for the last 7 months. I've left 3 messages, and sent two emails to my rep. No call back. I've left her manager two messages. NO call back. They continue to charge my account. I signed up for their 401K service. I was on hold trying for two hours trying to get my 401K contribution. After two hours, the... read more

Patrick r's profile image
Patrick r 
3 years ago

Thy refuse to let me get in my account I have rights to get on to get copies of check stubs rude customer service thy don't even deserve the one star review 

Tyrone B's profile image
Tyrone B 
3 years ago

Very frustrated with lack of communications regarding onboarding our people into the 401K product. It seems the account representative who signed us up is not longer with the company and nobody has picked up the ball. Frustrated owner who has used paychex for payroll and workmans comp insurance for years on years. Is there anyone at Paychex who can help? 

Frequently asked questions about Paychex

How is Paychex rated?

Paychex has a 1.1 star rating with 250 reviews. 

When is Paychex open?

Paychex is closed now. It will open tomorrow at 8:00 a.m.