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Pediatric Associates - Boynton West

4.5

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Location details

10301 Hagen Ranch Rd, Suite 760, Boynton Beach, FL, 33437, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.5916 reviews
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Sarita F.'s profile image
Sarita F. 
rating
a year ago

If I could rate this office zero stars I would! Pediatric associates is so inconsistent their communication lacks tremendously and they are so incompetent without even as much as an apology. If you want to go to an office who treats your kid as a number in their 500 kids being seen a day waste your time at this office. Dr Goldstein and her staff is dismissive and outright rude she makes nasty sly comments throughout her visit and is not pleasant to share space with but considering she's the ONLY allergist in any office in no... read more

Michael Y.'s profile image
Michael Y. 
rating
3 years ago

I spent hours on the phone with this practice. I set up an appointment for 06/30/2023 as it was the last day of my daughters insurance. I did a three way call with Sofie and the insurance company to make sure that she could get in without them being the primary care Physician. I was told that she could and set the appointment. I had to call and get her correct member ID and between all of the calls I spent over 2 hours on the phone. I was texted to conform the appointment and replied yes. I called this morning to reconfirm t... read more

Business response:

Michael, we apologize for your experience and would love the opportunity to personally discuss your experience so that we may conduct a thorough investigation. Please give us a call at 954-414-7745 or send an email to customerservice@pediatricassociates.com at your earliest convenience. Thank you. 

Juselle D.'s profile image
Juselle D. 
rating
3 years ago

Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more

Business response:

Juselle D., we apologize for not meeting your expectations. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you. 

Jean B.'s profile image
Jean B. 
rating
5 years ago

One of the worst experience at Pediatric Associate in West Boynton Beach...will never bring my children to this clinic. My appointment was at 3pm, by the time I was checking it was 4:15pm, put me up in a room for another 45 minutes before I can see a Doctor while my son is pain with swollen ankle... no respect for people time!!!! 

Business response:

We appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com. 

Alyssa A.'s profile image
Alyssa A. 
rating
7 years ago

Quantity not quality. They are everywhere but it's a large corporate chain. The wait is always extremely long and the Doctors are always very rushed. 

Gretchen B.'s profile image
Gretchen B. 
rating
7 years ago

Where do I start ‍‍ if your appointment is at a certain time, just come in an hour or so later. I have watched every single patient that came after me go in BEFORE me. I raised my voice and expressed my frustrations and nothing changed. My SONS both have a fever, haven't eaten all day (and are on the autism spectrum, so they're getting upset) and still not. It's extremely warm in here and the constant coming and going of pharmaceutical reps makes it more unpleasant. 

Sam N.'s profile image
Sam N. 
rating
8 years ago

I had an ENT appointment across the street and Pediatric Associates gave me a referral for them. When I walk into the ENT and see the lobbyists. She tells me that the ENT can't check me out physically and they can't use medical equipment. This is because I needed "5-codes" instead of the 2-codes that were almost useless in medical terms. Pediatric Associates need to be able to give the correct terms and codes to specialized medical branches so their patients can receive expert care. I had to call and wait 45 minutes to "allo... read more

Jeanna B.'s profile image
Jeanna B. 
rating
9 years ago

This is my first time ever writing any kind of review!! Worst appointment ever. 1st time patient at this office because we moved but my son has been doing great!! He's 13 years old. Easy appointment right?! No way!! They took him back right away and then we waited for an hour to see Dr. Chang. It was a 7:45 am appointment, his 2nd appt of the day and he was in the office on-time? Then, he came in...didn't introduce himself...didn't look at me or my son...sat at the computer across the room barking off questions and actually ... read more

Jessica S.'s profile image
Jessica S. 
rating
9 years ago

Had an appointment for my son at 11 so we arrived at 10:45 and wasn't seen till exactly 12:45. Right before Dr. Lauded came into the room I noticed she was checking out someone who came in 45 minutes after us. I confronted her when she came in about the situation and she told me that they were running late. So I guess she was telling me to come in late and I wouldn't have to wait as long? Horrible Horrible Dr. And I will never go there agian 

Business response:

Jessica, we thank you for your feedback. We do apologize that your expectations have not been met. We do acknowledge the fact that we have unforeseen wait time variances. We are diligently working on various ways to create a smoother transition for all of our patient locations. 

Frequently asked questions about Pediatric Associates - Boynton West

How is Pediatric Associates - Boynton West rated?

Pediatric Associates - Boynton West has a 4.5 star rating with 916 reviews. 

When is Pediatric Associates - Boynton West open?

Pediatric Associates - Boynton West is closed now. It will open tomorrow at 8:00 a.m.