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Pediatric Associates - St. Lucie West

4.3

About this business

Location details

1850 Southwest Fountainview Blvd, Port St. Lucie, FL, 34986, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Tue8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Wed8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Thu8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Fri8:00 a.m. to 5:00 p.m. 5:30 p.m. to 10:30 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
4.31,566 reviews
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Nicole S.'s profile image
Nicole S. 
rating
5 years ago

It literally takes almost an hour to get through to anyone on the phone. I dread having to make a phone call to them. Every single time that I need a referral they drop the ball and either don't send it to the insurance or don't complete it. I've gone here for almost 8 years and I am now switching pediatricians after my son had to miss his neurology appointment today because of them not responding to multiple referral requests by myself and the neurologist. 

Business response:

Nicole, we apologize for our delay in reply. We are saddened by your news and would like to have a better understanding of your past experiences. Please contact us at your convenience at 954-315-5770 or at customerservice@pediatricassociates.com. Thank you! 

Taylor C.'s profile image
Taylor C. 
rating
6 years ago

This office is super dirty. They have the newborn section next to the sick kids section. Newborn section had sticky chairs, even a donut under the seat. I waited over 2 hours to see the doctor with my newborn (after the scheduled time). The nurse that took my baby's blood didn't even warm her foot and was generally kinda cold. The only reason why I am giving 2 stars is because Dr. Muoio was great with my baby. I'd love to see her at a different office. But ugh, I feel like I'm going to catch something when I'm in the waiting... read more

Business response:

We would like to have a better understanding about your experience. Please reach out to us at 954-315-5770 or customerservice@pediatricassociates.com at your earliest convenience and we will do our best to resolve this with you. 

Richard C.'s profile image
Richard C. 
rating
6 years ago

Check your billing people. Doctor is up coding and fraudulent billing to insurance company. I am a manager of medical business office and been disputing a bill for months. Everyone seems to agree except the doctor that refuses to change a surgical procedure code for simply popping a pimple. She is adamant that she performed a surgical procedure on my 5 year old, which I did not consent to by the way. I have reported them to their compliance office and BBB. My next stop is governing bodies that regulate medical coding. Chec... read more

Business response:

I apologize for my delay in reply. Please contact us at 954-967-6400 or customerservice@pediatricassociates.com so we can look further into your grievance. 

Miss W.'s profile image
Miss W. 
rating
7 years ago

30 min wait then someone answer and ask if it was okay to put on hold 15 min later when hung up !!! Do not bring your children here ! Worse worse !!!!!!!!! 3 others clients were complaining! 

Business response:

We appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com. 

Joseph M.'s profile image
Joseph M. 
rating
7 years ago

This place can't get it right, they always give you the appointment @ a certain time, but always make you wait for an hour or over. The dr is ok, but the staff in the front needs to get it together because they don't really know how to tell time or keep track of what they are doing. 

The New K.'s profile image
The New K. 
rating
7 years ago

I've been a pediatric associats since I moved to fl,,,service always good but last night I went there with my son who's been sick with the flu and other stuff, finally I had clled schedule an appointment for him to be seen get ther check in , after a long period of waiting, finally the nurse called us into a room, sitting for over an hour no doctor showed us finally I left without been seing, went to the ER with my child ,,, all I am saying if the office will offer after hours only have one doctor in , please don't over boo... read more

Frequently asked questions about Pediatric Associates - St. Lucie West

How is Pediatric Associates - St. Lucie West rated?

Pediatric Associates - St. Lucie West has a 4.3 star rating with 1,566 reviews. 

When is Pediatric Associates - St. Lucie West open?

Pediatric Associates - St. Lucie West is closed now. It will open tomorrow at 9:00 a.m.