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Pender Veterinary Centre
- Veterinarians
- Fairfax, VA
About this business
Location details
4001 Legato Rd., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:30 p.m. | |
| Tue | 7:00 a.m. to 9:30 p.m. | |
| Wed | 7:00 a.m. to 9:30 p.m. | |
| Thu | 7:00 a.m. to 9:30 p.m. | |
| Fri | 7:00 a.m. to 9:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dr. Flanary is fantastic! First time our kitties have seen him since our main vet at Pender retired, but he is our go to from now on. Caring, helpful, and efficient. Can’t ask for me! And Hafsa took great care of our boys, getting them ready for Dr. Flanary and taking care of their blood draw. Another great visit at Pender. They are not inexpensive, but we’ve tried other vet practices in the area and Pender is it for us.
Business response:
Thank you for your kind review, Denise! We love what we do and are glad to be here for you and your pets!
I've been coming here since August with my leopard gecko, and the staff is very patient and helpful! From the moment I walk in the receptionists make you feel welcomed, to the visit with the techs and doctors who are very kind, they all are helpful and understanding. They take their time to explain what is happening and how to handle my Leo. This last visit was difficult and Sasha, tech Stephanie and Dr. Eller really were patient with me and my leo . I'm very thankful for them!
Business response:
Thank you for your kind compliments, Laura! We love visits from you and your family and appreciate you trusting us with your pet's care.
So patient and understanding! The receptionists, nurses and doctors are very friendly. They handled my hedgehog very well and even gave her some treats.
Business response:
Thank you for your kind compliments, Porcupine! We love visits from you and your family and appreciate you trusting us with your pet's care.
I spent $675 on my cat, and honestly, I feel like I wasted my money. My cat is still not eating, and I haven’t seen any improvement after the treatment. It’s heartbreaking to spend that much money when your pet is sick and still not get the help you expected. I understand that vet care is expensive, but $675 is a lot of money, and I expected better results or at least clearer answers about what’s wrong with my cat. I’m very disappointed with this experience, especially because I’m still worried about my cat and may have to s... read more
Business response:
We're sorry to hear your cat is still not eating. Please contact us at (703) 591-3304 so we can review your cat’s care and discuss your concerns.
Your prices are really too high. I going to have to change to a different company.
Business response:
Apologies for any inconvenience caused by our prices. Thank you for bringing this to our attention.
I have visited Pender 3 times. The staff are great and the level of care seems to be very good. However, Vet care is through the roof expensive. We are all looking for the best care at the most affordable prices. At Pender, if you get any meds the vet prescribes at a visit from the clinic, the prices are more expensive. Why? Pender owns a dispensary. They have online pharmacy just like Chewy. The explanation I was given was that they have to 'truck it over to the clinic'. Really? Let see what the price difference is. Chewy's... read more
Business response:
Thank you for taking the time to share your detailed feedback with us, and we truly appreciate your loyalty in visiting Pender three times. We are glad to hear that you have had positive experiences with our staff and the level of care provided. We completely understand your concern and frustration regarding the medication pricing, and we sincerely apologize for the inconvenience this has caused. We take this feedback very seriously, as transparency and trust are important to us and to the relationships we build with our cli... read more
I have been coming to Pender for almost 3 years but I am starting to think if I am rigged? I looked the invoice for the visit yesterday. $96 for a 3 oz ear cleaner that is sold only for $10 with Amazon? This seems out of control and does that mean it might be the case all the time? I might have spent plenty of time and money for the care that my pet does not really need?
Business response:
Evan, we appreciate your feedback. Pender Veterinary Centre understands that veterinary care can be costly, which is why we provide our clients with a variety of treatment options to choose from. We want to ensure that all our clients are provided with the necessary resources to make an informed decision on their pet’s care. Please don’t hesitate to voice your questions and concerns about your pet’s treatment options at your next visit.
My daughter and I were a bit disappointed with our visit today with the technician for suture removal. She did not remove all of the sutures on either puppy, even though they had only been in for 8 days. She recommended that we make another appointment for the next day with a vet and sedation to have them removed. We have owned numerous dogs with cropped ears and have never had anyone have trouble removing the sutures or being unable to handle a puppy. We have another appointment for today and we are hoping for a better outc... read more
Business response:
We are saddened to hear you did not have a positive experience with us. Due to the potential for infection of their ears, we wanted to ensure your puppy was examined by a doctor. If there is something we could have done differently to make your visit more enjoyable, please let us know.
My cat Batcat went to Dr. Kuhns for a senior preventative care appointment on 1/31. He got a distemper, rabies, and a complete profile/CBC/T4/UA. She never called me to discuss the records. He fell ill about 3 ½ weeks later and stopped eating. I called for his records to be emailed to me, and the IDEXX tests recommended a follow up urinalysis because of decreased kidney function. I took him to a different vet because Pender charged me $500 for the complete profile/CBC/T4/UA and never called me with the test results, so I was... read more
Business response:
Sharon, thank you for taking the time to speak with us about your concerns. We are truly sorry for your loss of Batcat. We will use this feedback to work hard to improve the service we provide our clients and their pets.
Frequently asked questions about Pender Veterinary Centre
How is Pender Veterinary Centre rated?
Pender Veterinary Centre has a 4.6 star rating with 3,101 reviews.
When is Pender Veterinary Centre open?
Pender Veterinary Centre is open now. It will close at 9:30 p.m.