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Pender Veterinary Centre
- Veterinarians
- Fairfax, VA
About this business
Location details
4001 Legato Rd., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:30 p.m. | |
| Tue | 7:00 a.m. to 9:30 p.m. | |
| Wed | 7:00 a.m. to 9:30 p.m. | |
| Thu | 7:00 a.m. to 9:30 p.m. | |
| Fri | 7:00 a.m. to 9:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I didn’t have a good experience when I took my dog to do part 1 of the identification process required for an upcoming move to Australia. The USDA accredited vet needed to scan the dog’s microchip and take a photo of the scanner, with visible microchip number, and a significant part of the dog in the image. I provided official documentation with all steps of the process required (to take one picture) and still had to talk the vet and staff through it. Next, the vet needed to input this info in the VECHS and provide me with t... read more
Business response:
Hello, we are saddened to hear you did not have a positive experience with us. While we can work with PenderAir, we are a different company and we do recommend them when it comes to traveling aboard with your pet, as they specialize in pet travel. If there is something we could have done differently to make your visit more enjoyable, please let us know.
Took my dog there just yesterday to emergency ER he had scheduled after explaining my financial situation over the phone day before and such they said they work with me well I get there nobody knows apparently then what I was told yesterday happens to be not true information by the vet doc who seen my dog it’s very upsetting but it’s the only and last cash of mine to be spent there didn’t even get a chance to really talk about my dog or know anything at all about his visit just meds giving
Business response:
Hi Dadmv, thank you for your review. We have already spoken to you about your concerns in more detail and are saddened that you still feel our response was insufficient. We take your feedback seriously and will share it with our team to improve our processes. If you would like to continue our previous conversation, please contact us at your convenience.
I have been going to Pender for 13 years now with all my dogs. I can't imagine going to any other vet. Every vet has been so kind to my elderly dogs and has done everything they could to keep them healthy and comfortable. I highly recommend them to anyone. Thank you Pender!
Business response:
Lucinda, it is always so good to see your pet thriving in our care! They are a part of our family, and we hope we can continue to provide our best for your furry companion. We can’t wait to see you back again soon!
Very pleased 😃
Business response:
Thank you for the great feedback! We’re happy to hear you had a positive experience at Pender Veterinary Centre and appreciate you allowing us to care for your pet.
We saw Dr. woodson got the first time, she is amazing with dogs. My dog is a little scared of everything and she was so sweet to him and he just loved her. Next time we go to the bed, I know he will be scared to go.
Business response:
Thank you for your amazing review, Casey! We love what we do and are glad to be here for you and your pet!
Our last visit to Pender for a routine check-up was disappointing. After going to this office for 30 years they seemed more interested in up-selling services than the health of our pets. They seemed to have no knowledge of our pets past history or medical concerns even though we have a long documented history with their clinic. Unfortunately, we may start the process of looking for a different clinic.
Business response:
Jenny, thank you for addressing your concerns with us. At Pender Veterinary Centre, we aim to provide the best care we can for your pet and we are truly sorry to hear you were unsatisfied with our services. Please call us back at (703) 591-3304 and ask for our manager so that we can best assist you.
Usually a 5-star experience taking all my pets to Pender for the past several years, but I recently had issues with Dr. Carney and his approach (or lack of an approach) for my dog with anxiety/behavioral issues. His attitude towards the situation, lack of effort, 40 minute tardiness, and calling my dog a “he” the whole appointment despite several corrections really rubbed me the wrong way. You can tell immediately when a doctor is not confident or willing to spend time working with your pet. I don’t think he should work with... read more
I have entrusted the care of my senior cat to Pender for 7 years. Recently, I was extremely frustrated and disappointed with the poor level of care I received from the practice. On June 2, I contacted Pender to schedule an appointment regarding abdominal distension of 19 year old cat. Hindsight further research indicates this is cause for urgent appointment. Pender did not feel this was urgent and scheduled June 10. June 10, x-rays showed a large amount of fluid accumulated in my cat's abdomen, surprising the doctor who st... read more
At this point Dr Denney is a member of our family and he always takes so much care with our 2 dogs, and us, the pet parents! One of our girls, a 13 year old bichon frisé, had a mast cell growth that needed to be surgically removed, and we trusted Dr Denney to do what he does best - make sure she’s ok! We are so grateful for his willingness to accommodate our schedules, update us on Brie’s progress, and demonstrate so much empathy. We are so grateful to have met Dr Denney and trust him unequivocally to take care of our girls!... read more
Frequently asked questions about Pender Veterinary Centre
How is Pender Veterinary Centre rated?
Pender Veterinary Centre has a 4.6 star rating with 2,901 reviews.
When is Pender Veterinary Centre open?
Pender Veterinary Centre is open now. It will close at 9:30 p.m.