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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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James T.'s profile image
James T. 
4 years ago

The disclosure documents were sent to me over 20 times being incorrect each time. I discussed this many times & they still sent incorrect disclosures. Later I signed the correct disclosures & after the loan closed I was still receiving incorrect disclosures. Unbelievable!!! 

Gary B.'s profile image
Gary B. 
4 years ago

Lower payments, Closing fast, 2 months no payments, first payment 01 May 2022. This will help me pay other bills and to actually be able to do some real food shopping that i haven't been able to do since the increase of the original loan! Thank You, Semper Fi! Best Regards, Gary Biron 

Evan B.'s profile image
Evan B. 
4 years ago

Timely communication 

Timothy B.'s profile image
Timothy B. 
4 years ago

the agents kept changing the documents needed. It seemed as if they weren't communicating among themselves accurately. When Mario called me he usually couldn't accurately answer my questions and stated someone would get back with me. I would get emails about things that were already completed so it was very confusing to me and they would say I didn't need items and then later someone else would tell me I did. no true continuity of the process. everyone was pleasant and cordial however so that was good. 

Brandon Miller S.'s profile image
Brandon Miller S. 
4 years ago

I am satisfied 

Robert S.'s profile image
Robert S. 
4 years ago

Faye was a pleasure to work with. She explained everything she needed clearly and made things go smoothly throughout the process. 

Margaret B.'s profile image
Margaret B. 
4 years ago

I didn’t have a lot of trouble with the loan 

Beverly G.'s profile image
Beverly G. 
4 years ago

The process was done much quicker than expected. Faye was prompt, friendly and knowledgeable. We enjoyed working with her. 

Julio P.'s profile image
Julio P. 
4 years ago

The refi loan process was made some with guidance from Bramdy. Her ease and, but informational and thorough manner provide clear amd.axxurate instructions. The signi g process was also exceptionally well managed by the rep that came to my home wih all the docs. This is my third loan with PennyMac and I will definitely do business with them. Their peoe is what makes the most difference. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.