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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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John Guthrey V.'s profile image
John Guthrey V. 
on Birdeye

2 years ago

Ability to upload documents without a request. I had to wait for requests to upload documents. Additionally, payoff of debts were not updated prior to closing so the checks that were cut were over the debt amount and I will have to spend time getting money back from those companies. 

DIANNE A.'s profile image
DIANNE A. 
on Birdeye

2 years ago

Amanda was extremely helpful, communicative and pleasant to deal with. 

Holly K.'s profile image
Holly K. 
on Birdeye

2 years ago

The whole process was smooth. 

Jose G.'s profile image
Jose G. 
on Birdeye

2 years ago

I had never refinanced before, I wasn't sure how to proceed, Candice explained the whole process on a way it made sense to me. Thank you Candice. 

Derrick M.'s profile image
Derrick M. 
on Birdeye

2 years ago

The level of personable-yet professional communication, was a (major) component in making me feel that my best interest was primary. 

Cody N.'s profile image
Cody N. 
on Birdeye

2 years ago

It was great 

Traci B.'s profile image
Traci B. 
on Birdeye

2 years ago

Be upfront with the customer about the process, explain the process of closing. Be honest about the dates for closing. If there is a delay tell the customer and explain why this happened! 

RICHARD P.'s profile image
RICHARD P. 
on Birdeye

2 years ago

Great experience with the company 

Susan F.'s profile image
Susan F. 
on Birdeye

2 years ago

Everything was seamless and processed efficiently. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.