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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ms. Dunlap was so nice and helpful with our refinancing process! She made everything less stressful for us.
Mario was friendly and professional. Made the experience better.
What made experience great was that I was able to get refinancing at a 2.99% APR and drop PMI.
Mario was great! He followed up weekly, provided me with updates, answered all my questions and made my loan process so easy!
There are delays when other people in the Mac chain of approvals had to do things, so this is not a comment for the first origination team taht helped me put in the load applciation, not it is a comment about Amanda, It took 2 weeks or more
Return calls are after a few days. There lacks immediate responses to things. Can’t get through to loan officer directly is a problem!!!!!
Great communication and phone call returns to customers
Brandy was in touce once a week like clock work. She was a pleasure to work with. If i have to do this over i would request her and no one else. Thank you Brandy so much
Expectations were clear, Brandon was very responsive and closing happened faster than expected.
PENNYMAC has a 4.5 star rating with 3,271 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.