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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Every time I come to Peoria Ford I always have a good experience specially when Mr Logan take care of my car needs so happy with the service department.
Business response:
Thank you for your fantastic review! We're thrilled to hear you consistently have great experiences with us, especially with Logan in our service department. Your satisfaction is our top priority, and we look forward to continuing to serve you!
Excellent service Great communication
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience and appreciated our communication. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Always great. We do t take my baby anywhere else.
Business response:
Thanks for the awesome review! We're thrilled to hear you trust us with your car. Your loyalty means the world to us, and we look forward to keeping your "baby" in top shape!
Excellent service. Good people
Business response:
Thank you for your kind words! We're thrilled to hear you had an excellent experience with us. Our team truly values providing top-notch service, and it's wonderful to know it made a difference for you. If there's anything more we can assist you with, don't hesitate to reach out!
did not receive the operating procedures for the vehicle. Had to order my own oner manual
Business response:
While we aim to provide a complete experience with every vehicle, we understand that manuals and materials can sometimes be missing with older, pre-owned cars. We regret any hassle this has caused and are here to help if you have any further questions or need assistance. Beverly Woodhull, our Customer Relations Director, is available to discuss this with you at 855-971-8355.
They were able to give me an appointment the same day to replace the battery that was under warranty
Business response:
Thanks for the fantastic review! We're glad we could assist you promptly with your battery replacement. Providing quick and reliable service is our priority, and we appreciate your feedback!
Great job. Keep up the hard work.
Business response:
Thanks for the positive feedback! We're thrilled to hear you're pleased with our efforts. Your support motivates us to keep striving for excellence. Stay tuned for more exciting updates!
As I said in an "unanswered" email to the GM I thought it was VERY inappropriate after paying $90 for a $45 oil change to add $2.70 to my bill for using my Visa card to pay for your service on top of a $7 or $8.00 add on for fictitious "shop supplies" !!!
Business response:
We understand that fees can sometimes be confusing, and we'd like to clarify. The hazardous waste disposal and shop fees cover essential costs for responsibly disposing of used oil and maintaining the tools and equipment necessary to provide quality service. These are standard charges you will see associated with an oil change performed at a retail location. Regarding the credit card surcharge, this reflects a portion of the processing fees charged by credit card companies, which allows us to keep our overall service pricing... read more
I looked the idea of the mobile service. However, they didn't explain that they can't "fix things". The tech said all he could do was software updates. I had intended to ask about a simple adjustment to the passenger rear window so it would close all the way. The mobile tech said all he could do was software.
Business response:
We're glad you liked the idea of this service option, though we understand your frustration with the limitations in what it can address. Our mobile technicians focus on software updates and diagnostics, and while adjustments to components like windows do require in-shop equipment, we should have been more clear about these details upfront. To assist you with your window adjustment, please reach out to Claude Chiles, our Service Director, at 623-523-6180.
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,150 reviews.
When is Peoria Ford open?
Peoria Ford is closed now. It will open tomorrow at 7:30 a.m.