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Peoria Ford

3.9

About this business

Location details

9130 W Bell Rd., Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.99,099 reviews
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2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
3 years ago

Simple battery replacement procedure. It went well. 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future. 

2018 FORD ECOSPORT SE Owner's profile image
2018 FORD ECOSPORT SE Owner 
3 years ago

It took them a long time to figure out the cause of the problem with my vehicle. Then I was without a car for 10 days until a rental was provided. The communication was not good in the beginning with updates on the repair of my car. And eventhough I had premium extended coverage I had to come out of pocket for the rental car. There is no rental car place that will rent a car for $35 a day seems like a gimmick to have the customer still paying. 

Business response:

Were disappointed to hear you werent satisfied with your service visit. We strive to provide our customers with great customer service and communication. We would like the opportunity to speak with you to get some additional information so we can address your concerns with our team. Please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience. 

2021 FORD F250 SUPER DUTY Owner's profile image
2021 FORD F250 SUPER DUTY Owner 
3 years ago

Did what they were supposed to do in a timely manner 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future. 

2015 FORD FUSION TITANIUM Owner's profile image
2015 FORD FUSION TITANIUM Owner 
3 years ago

UNDER LOGAN ROBERT'S SUPERVISION, HIS TEAM DISCOVERED THE PROBLEM I HAD BEEN HAVING WITH TIRE PRESSURE SINCE THEY HAD REPLACED 2 TIRES AND ROTATED ALL SEVERAL WEEKS AGO! I AM VERY GRATEFUL..NANCY URBACH 

Business response:

Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future. 

2014 FORD ESCAPE SE Owner's profile image
2014 FORD ESCAPE SE Owner 
3 years ago

When I scheduled the appointment I was told that they would have my car all day, I dropped the vehicle off at 7:45 and was told they would call when the problem was fixed ( I was there for a recall ). I was surprised that it didn't take as long as I was told it would. The gentlemen that assisted me was very professional and friendly. Very satisfied with the service. 

Business response:

Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon. 

2017 FORD EXPLORER SPORT Owner's profile image
2017 FORD EXPLORER SPORT Owner 
3 years ago

It was good. Work was done earlier than I was expecting. 

Business response:

Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon. 

2015 FORD ESCAPE SE Owner's profile image
2015 FORD ESCAPE SE Owner 
3 years ago

Mike had service done. The warranty work completed in great time. 

Business response:

Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon. 

2016 FORD FUSION SE HYBRID Owner's profile image
2016 FORD FUSION SE HYBRID Owner 
3 years ago

Mike Quinton always takes good car of us when we come in for service. The service is always good and at.a fair price 

Business response:

Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon. 

Nabeel R.'s profile image
Nabeel R. 
3 years ago

they are very respectful and helpful and do exactly what you want they never do anything you don't need like other places and there price very reasonable and everything on time you all doing excellent job keep the great work guys i will never take my car anywhere else besides Peoria Ford Nabeel Rassas 

Business response:

Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon. 

Frequently asked questions about Peoria Ford

How is Peoria Ford rated?

Peoria Ford has a 3.9 star rating with 9,099 reviews. 

When is Peoria Ford open?

Peoria Ford is closed now. It will open at 7:30 a.m.