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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I was expected and met in the long line of cars waiting for service (they were very busy that day) and was called when it was ready.
Business response:
Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon.
Very good customer service. I couldnt be happier. Got me in and out quickly and gave me a ride home and back to pick up my vehicle when it was done.
Business response:
Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon.
Appointment was made online - quick, easy and convenient. Afterwards received several automated messages/reminders - comforting to know it was confirmed. Upon arrival at the appointment was greeted by Service Advisor Joseph Starks. He quickly checked me in and the work was started immediately. Joseph later informed me of some additional recommended work. All work was completed and my car was ready in less time than originally told. I was most satisfied with the level of service and professionalism from Joseph and his staff. ... read more
Business response:
Thanks for the positive feedback! We're thrilled to hear our team offered excellent customer service for you during your visit and we were able to meet your vehicle needs. We appreciate your business and hope we can assist you again soon.
Our service tech, Chanze,did a great job,friendly and efficient.
Business response:
Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future.
Great customer service. Got the vehicle back sooner than expected.
Business response:
Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future.
We are new to Arizona and had a bad experience with another dealer here. Robert was very responsive and did everything we needed doing on the car very quickly. We will definitely be going back to Peoria Ford. Thank you Robert!
Business response:
Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future.
They treated me very well. And explained each step of the buying process.
Business response:
Thanks for the positive feedback! We're thrilled you enjoyed your experience and we hope we can assist you again in the future. Congrats!
Oil change, air filter and new battery took 4 hours, too long. Not to mention it cost $429.
Business response:
Thanks for the positive feedback on your visit! We're glad to hear our team offered you excellent customer service and were able to accommodate your needs. We hope we can assist you again in the future.
Very slow to help me. Had to wait 30 minutes to get someone to wait on me. I had an appointment for a recall. NEVER got a call it was ready. When I called them three times it was FINALLY ready. Went to pick up my SUV and then had to wait while my advisor went to find it!
Business response:
We want to provide our customers the best in service so we are disappointed to hear this. We would like to address your concerns directly so please reach out to Beverly Woodhull, Customer Relations Director, at 855-971-8355 at your earliest convenience.
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,099 reviews.
When is Peoria Ford open?
Peoria Ford is closed now. It will open at 7:30 a.m.