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9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Good. Always use the service department. Caleb is always helpful and informative.
Business response:
Thanks for your feedback! We're thrilled to hear Caleb has been helpful and informative during your visits. Our service team is dedicated to providing top-notch support, and it's great to know you're having a positive experience. We appreciate your loyalty!
Logan is the BEST!! Genuinely a great person, always remembers us and our family and always looking to provide the best service at the best price! We recommend him to all our friends!!
Business response:
Logan truly appreciates your kind words! We're thrilled to hear about your positive experiences and that you feel so valued. Your recommendations mean the world to us, and we look forward to continuing to provide you and your family with excellent service! Thank you for being part of our community!
Scheduled for 2 and a half hours took 3 hours.But they discounted the cost which I felt was reasonsble for my inconveience.
Business response:
Thanks for your feedback! We appreciate your understanding regarding the delay and are glad you found the discount reasonable. We're always striving to improve our service and ensure a better experience next time. Your support means a lot to us!
I only go here for paint protectant applications.
Business response:
Thanks for your feedback! We're glad to hear you trust us for your paint protectant applications. If you have any suggestions on how we can enhance your experience further, we'd love to hear them!
Work was done as expected. Dealer provided a loaner/rental.
Business response:
Thank you for the fantastic review! We're glad to hear the work met your expectations and that the loaner/rental made your experience seamless. Your satisfaction is our priority, and we appreciate your support!
Service guys were great, always tried to save me a buck where they could. Only thing is I did not like that they wanted payment, but I would have had to pay them 6% to pay the bill of $3K by credit card which I'm not going to do, they do not take checks, I would have had to wait and go get cash just to pay my bill. They were nice after I left about 1/2-way home, they called and said they would reverse the 6% fee. The work was done well except the ends of the battery cables are still only half there, I had to order from Ford ... read more
Business response:
Thanks for your feedback, Todd! We're glad to hear our team provided great service and resolved the payment issue. We appreciate your input on the battery cables and will address this internally to ensure better quality. Your experience helps us improve!
Friendly, honest and timely, thank you
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with us. Your kind words about our team's friendliness and honesty motivate us to keep providing top-notch service. We look forward to serving you again!
I had originally had my oil change done and they had not rotated tires. They offered to come out and rotate the next day. Very appreciative of the response and the service. ty
Business response:
Thank you for your kind words! We're glad to hear you appreciated our quick response and service. Your satisfaction is our priority, and we're here to ensure everything runs smoothly. Looking forward to serving you again!
Joe in service department did an awesome job.
Business response:
Thanks for the shout-out! We're thrilled to hear Joe made a positive impact during your service visit. Your satisfaction is our priority, and we appreciate your support!
Peoria Ford has a 3.8 star rating with 8,435 reviews.
Peoria Ford is open now. It will close at 9:00 p.m.