This profile has been claimed by the business owner or representative.
Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
great staff, will be back again!
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a great experience with our staff. Looking forward to seeing you again soon!
Johnathon was great at keeping me updated throughout the engine replacement process. I question why a car with barely 35K miles experienced a problem requiring a new engine, but that is the fault of the manufacturer, not the dealer.
Business response:
Thank you for your positive feedback! We're glad to hear Johnathon kept you informed during the engine replacement. We understand your concerns about the engine issue and appreciate your understanding that it's a manufacturer concern. Your satisfaction is important to us, and we're here to help!
These two guys were very good at what they were doing
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts!
Logan Roberts is the BEST!!! Great service writer and a great team at Peoria Ford
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with Logan and our team at Peoria Ford. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts!
My service advisor was great communicating. Although I specifically ask for a diag of the wheel bearing. I paid for a oil leak diag instead. But whatever. I was told it's not my wheel bearing, it's my brakes. Took it to brakes plus to get everything changed. And go figure ended up being a wheel bearing all along. Just wish they would of actually looked for what I paid for and listened.
Business response:
We're glad to hear that your service advisor communicated well with you. However, we understand your frustration with the diagnosis and the fact that your wheel bearing issue was overlooked. We take your feedback seriously and will review the situation to ensure we can improve the accuracy of our diagnostics. If you'd like to discuss this further or have any remaining concerns, please don't hesitate to contact Claude Chiles, Service Director, at 623-523-6180.
It was great and affordable. Over the weekend I waited and they got done early.
Business response:
Thanks for the awesome feedback! We're thrilled you had a great experience and appreciated our quick service. Your satisfaction is our priority, and we look forward to serving you again soon!
Fast service great place to get your ford serviced
Business response:
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our fast service. We're here to keep your Ford running smoothly and look forward to seeing you again!
Excellent service by Shelby who was our initial contact/sales person. I appreciated the service we received by the finance agent, Hanam? However, I felt he lacked professionalism in the manner in which he delivered information and communicated with s. Shelby, our initial contact and sales person provided efficient and friendly service. Shared personal information about his religion which I thought was inappropriate. The amount of cologne he wore caused me to have a headache being couped up in a small room with the door close... read more
Business response:
Thanks for your feedback. We're glad to hear that Shelby provided excellent service. We appreciate your insights regarding the finance agent's communication and the environment. Your experience is important to us, and we'll address your concerns to improve our service.
Friendly and efficient employees! Had the used car we needed at just the right time!
Business response:
Thank you for your fantastic review! We're thrilled to hear that our team's friendliness and efficiency made your car shopping experience a success. Enjoy your new ride, and we look forward to serving you again in the future!
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,150 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.