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Pet Paradise Cary

3.8

About this business

Location details

8795 Holly Springs Road, Apex, NC, 27539, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.8270 reviews
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Isabella P.'s profile image
Isabella P. 
rating
3 years ago

Staff was amazing prices are reasonable. As a new pet owner I was very thankful for the cameras to check in on my cat whenever I got worried. They give the cats time to walk around so that they're not stuck in a cage all day which I liked. They were very understanding when it came to giving meds to my cat. Caspian had a great time boarding and I will be bringing him back next time I need to board him! 

Business response:

Thank you for taking the time to leave us an outstanding review. We work hard at Pet Paradise Cary to meet expectations like yours and are happy to hear we hit the mark. We look forward to welcoming your pet back to Paradise!  

Hello H.'s profile image
Hello H. 
rating
3 years ago

The vet at Pet Paradise is the sweetest, most caring vet I have ever met in my life. You can actually see the love she has for animals through her work, how she treats them and how thoroughly she checks them. My fiance and I live an hour away, but this vet is totally worth the drive to actually know our pets are getting good care by someone who cares about their well-being. We have a kitten with Cerebellar Hypoplasia, and the vet here was so amazing with her, she took a good 15 minutes checking her legs, spine, jaw, teeth, c... read more

Business response:

Hi Hello, thank you for taking the time to share. You're special to us and we look forward to taking care of your pets for years to come. 

Shasta P.'s profile image
Shasta P. 
rating
3 years ago

From the moment I called to book my appointment I felt welcomed!!! Upon arriving we were greeted by so many smiling faces and the atmosphere is very clean. I took Kilo for his first wellness appointment and shots he was in the best care. The ladies took the time to answer all my questions in addition to showing Kilo loads of love. I am so glad I chose this location for all my puppy needs. Excellent customer service, awesome pricing and lots of options for everyone. I recommend 

Business response:

Wow! Thank you Shasta for being such a wonderful customer. We can't thank you enough for the kind words. 

Terry K.'s profile image
Terry K. 
rating
3 years ago

We took Milo for his free day at Pet Paradise, to check it out before we leave him there for overnight boarding in a few weeks. The staff was friendly and responsive, and the dogs appeared to be happy and well cared for. The overnight accommodations were very good, and there were many options. We're looking forward to leaving Milo there, now that he's enjoyed his free day. We know that it will be a good experience for him.. 

Business response:

Thank you! We can't wait to see you again soon. 

Ekta R.'s profile image
Ekta R. 
rating
4 years ago

No doubt the people are good and service is also good for grooming, but i feel when we do a half or full day day care for our dog.. we hardly see them in pool for an hr max i feel this place should show us the cameras for what they do with our pets and where do they keep them, i have noticed few times my dog comes home a bit scared.. not sure why, but when see him on webcam playing hes happy so i do sometimes hesitate keeping my pet there, bt we have no choice since this is the only place which is clean and tidy for pets...p... read more

Business response:

Thank you for your feedback Ekta. We hope to see you again so that we can make a better impression. 

M. D.'s profile image
M. D. 
rating
4 years ago

I have not tried the boarding facilities here but chose to try their vet practice because of such good customer service for boarding and all prior experiences at the Charolette location... Once we arrived to our appointment at the Cary location the vet techs were a little less than helpful and compassionate a bit closed minded about the information I was giving them. (Like I'm just a "dumb dog owner" and not a vet tech or vet so I have "no idea what I'm talking about" is the attitude one specific one gave me) but Dr. Silva ... read more

Kim K.'s profile image
Kim K. 
rating
4 years ago

I love this place! I have a very nervous dog and was unsure how he would do. His first time in the pool area lasted only 15 minutes because he was nervous. The staff recognized that he needed a break and tried again later. He did great. I was able to see him on camera several times. He prefers the company of the staff but was fine with the dogs all around him. The staff were always kissing him and petting him to reassure him. I've brought him twice and am very happy with the kindness and care shown my dog. 

Business response:

Wow! Thank you Kim for being such a wonderful customer. We can't thank you enough for the kind words. 

Kelsey C.'s profile image
Kelsey C. 
rating
4 years ago

I've read previous reviews and was a bit hesitant when dropping my dogs off. I'm not sure how long they were out playing, how long they are kept in kennels, etc. They came home absolutely exhausted so I'm content! I'm happy they got the chance to play in the pool since they came home with wet fur. When they were picked up and back in the car, one of my pups tried to run out to go back inside! Clearly, he loved being there! We had an awful experience with Camp Bow Wow so we were scared about trying out a new place. Now we ... read more

Virginia J.'s profile image
Virginia J. 
rating
4 years ago

We were kind of worried at first being we moved from Texas to this area and we tried PetSmart Pet Hotel and they were so horrible to our little Outlaw. So my husband booked with Pet Paradise and OMG when I tell you that Outlaw had the time of his life I mean it. He loved playing with the other dogs in Tiny Town and getting all the loving he can get from the staff. The staff was nice and friendly and of course amazing with us even when we kept calling to check on him and watching the camera nonstop. We will definitely be brin... read more

Business response:

What a wonderful review Virginia! Thank you for taking the time to share your and Outlaw's experience with others. We appreciate it. 

Frequently asked questions about Pet Paradise Cary

How is Pet Paradise Cary rated?

Pet Paradise Cary has a 3.8 star rating with 270 reviews. 

When is Pet Paradise Cary open?

Pet Paradise Cary is closed now. It will open tomorrow at 6:30 a.m.