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1214 Koger Center Blvd, North Chesterfield, VA, 23235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I had the Chesterfield Pet Paradise recommended for grooming by someone who owns the same breed I do. I called in April and asked specifically for that groomer and the level of grooming our neighbors got. She did a terrific job with him! He was happy when I picked him up and as I watched the big dogs play in the pool during drop-off I knew I would try day care at a later point. Last week he went for his trial day and the only complaint I have is a slow checkin-- lots of people dropping and picking up and few front desk pe... read more
Very clean Prompt check in our two cats were in kitty condo . They rotate allowing kitties out of Condos to roam in enclosed room. You can check in on camera app to see how its going
I left my dog to board while I was out of town for a couple of days. The staff made me feel relived about leaving my loved one and ensure that they would take great care of my dog. She loved the pool yard and played with her best friends and came home very happy! I highly recommend
Take great care of my babies all day every day! They both always come back tired and well cared for.
I just returned from a 7 day vacation and my dogs spent 9 days at pet paradise. I'll be honest, because of the current yelp reviews this was not my first choice. However, my preferred facility was fully booked. I was nervous and called Pet Paradise to voice my concerns and see what they we're doing about the reviews. The manager was completely understanding and was very transparent with me about how seriously they take feedback and the adjustments their team has made to address the feedback. She put me at ease. When I picked... read more
Business response:
Thank you for giving us the opportunity to care for your dogs, and we appreciate your honest feedback. We're thrilled to hear that your concerns were addressed by our manager and that your boys had a happy and well-cared-for stay. It's heartening to know that your shy pup found a new friend among our staff. We take all feedback seriously and continuously strive to improve. We look forward to welcoming your dogs back and appreciate your trust in us.
I have two German Shepherds who are my babies, and I treat them like they're my kids. When we had to go out of town unexpectedly, I didn't want to board them for an extended stay with our vet. They don't have anyone onsite after hours, and with a dog less than a year old, I thought that would be cruel. Instead, I reached out to Pet Paradise to see if they could fit us in. Everyone I spoke to was friendly, and came across as truly loving their job. We had a "Meet the Fam" day for a free day of day camp to have our dogs' tem... read more
Business response:
Wow! What a wonderful review Holly! Thank you for taking the time to share your experience with others. We truly appreciate it. We hope to see you again soon.
They gave my nice comfort grip retractable leash to a different pet family and lost my dogs collar. My dog seemed extremely anxious when I picked him up as well. Do not come here!
No way no how! Wish i would have checked the reviews before i left my dogs with them! First indication is that my 1.5 yr old had to poop 3x when we arrived home and was thirsty as hell! Paid for extra play time, bath n go and nails cut! Nails are definitely not touched and saw them 1x on webcam and i was on it for hours switching to different yards! They have no compassion and i will make sure my dog people know! First time we have ever boarded our dogs . We had a celebration of life and had no other options! Terrible! ... read more
I am new to town. I needed to board my dog for the first time. The walk thru was very nice. The woman Susan was pleasant and seemed well informed during the tour. I made a reservation for my 7 year old dachshund. I dropped off my boy at 6 pm. The person behind the counter confirmed my reservation. I had brought a bag with his food and treats for the week. Then, the employee grabbed my dog, and his food and went to the back. I said, "Wait a minute, don't you want to know about him. When he eats, when he gets treats, that he ... read more
Pet Paradise Chesterfield has a 3.9 star rating with 196 reviews.
Pet Paradise Chesterfield is closed now. It will open at 6:30 a.m.