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PetPeople by Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
10018 Benefield Rd, Ste 200, Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Google reviews (217)
We knew we had found a special place when we took Olive into Pet People. It is not just a store but a haven for pet lovers and furry companions. The staff here doesn't just know their products; they know their customers. Seeing them greet Olive by her name every time we visit is heartwarming. This personal touch makes each visit feel like coming home. With the team's vast knowledge in all things pet-related, I'm continually impressed. Whether it's advice on the best diet for Olive, picking out the perfect toy, or some handy ... read more
Business response:
Thank you for your kind words, Steve! We're thrilled to hear that you and Olive have found a special place at PetPeople by Hollywood Feed. Our team takes pride in providing personalized service and expertise to all of our customers and their furry companions. We're glad that our knowledge and advice have been helpful to you, and we're always here to assist with any pet-related needs. We appreciate your support and look forward to continuing to serve you and Olive in the future.
The staff there is absolutely amazing! They are helpful each and every time we come in. Honestly that’s why we go, they go above and beyond!
Business response:
Thank you for your kind words, Sara! We're thrilled to hear that our staff at Hollywood Feed has consistently provided you with exceptional service. Going above and beyond for our customers is what we strive for. If you ever need anything, please don't hesitate to reach out to us at (704) 992-5534.
Customer service is amazing! They always go above and beyond, and everyone is so nice!
Business response:
Thank you for your kind words, Kirsten! We appreciate your feedback and are thrilled to hear that you had a great experience with our customer service. Our team always strives to go above and beyond for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (704) 992-5534.
I never leave reviews just out of pure laziness haha but I just had to commend the help we received today from the moment we walked until we walked out. Cat was our helper and ironically I came in looking for things for my cat :). She was amazing and even recommended more things to buy that I ultimately included as well. LOVED HER AND HER ENERGY #cat4prez 👍🏾👍🏾👍🏾👍🏾♥️♥️♥️♥️
Knowledgeable sales folks
Great and friendly customer service and support.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon!
Great service and pet selections, great prices.
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Knowledgeable and friendly staff. Great selection of products too!
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
Staff goes above and beyond for the Fur babies! Bentley Jax lights up every time he pulls up to PetPeople😊
Business response:
Tomika, What a glowing review! We get excited when you love us and it warms our heart when the dogs share in the joy as well! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! Thank you, and we cannot wait to see you back soon. Amber W. Customer Service Hollywood Feed Be sure to visit hf... read more
Frequently asked questions about PetPeople by Hollywood Feed
How is PetPeople by Hollywood Feed rated?
PetPeople by Hollywood Feed has a 4.9 star rating with 287 reviews.
When is PetPeople by Hollywood Feed open?
PetPeople by Hollywood Feed is open now. It will close at 7:30 p.m.