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PetSuites Newport News

4.4

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Location details

12533 Warwick Blvd., Newport News, VA, 23606, United States

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WeekdayScheduleStatus
Mon06:30 a.m. to 7:00 p.m.
Tue06:30 a.m. to 7:00 p.m.
Wed06:30 a.m. to 7:00 p.m.
Thu06:30 a.m. to 7:00 p.m.
Fri06:30 a.m. to 7:00 p.m.
Sat07:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.4508 reviews
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Important Violations 
a year ago

⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complet... read more

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fanpage faqs 
recommend  Recommended
a year ago

Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoin... read more

fanpage faqs's profile image
fanpage faqs 
recommend  Recommended
a year ago

Important Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoin... read more

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Brandon SP Page 
recommend  Recommended
a year ago

Your page has been found to be infringing copyright. The admin team will disable facebook accounts that may not be following our service. Because other users reported to us that you are violating our copyright terms. . Sharing copyrighted photos and videos . Use fake photos and names . Harm others . Communicate with others for purposes of harassment, promotion, or advertising and other acts that violate our copyright. If you feel your account was incorrectly disabled, you can ask us to reconsider the decision by verifying yo... read more

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Marshanika Balistreri 
a year ago

Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support : http://supportmanagercomunitycenter.help/ Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now. 

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Lauren Segal 
a year ago

•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: http://supportmanagercomunitycenter.help Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now 

Dio Rodriguez's profile image
Dio Rodriguez 
3 years ago

I forgot my credit card there, and I got an unauthorized $230 charge. I showed the charge, and they agreed it was from Petsuites, but they couldn’t find that charge in my Petsuites account. I told them, maybe you charged my card, and I paid someone else’s bill; their response was, “yeah, maybe that's what happened” they just told me they couldn't find anything on their end, and I had to go dispute it with the people from my credit card. I already did that, but I'm also going to file a complaint with BBB; it's not so much the... read more

Business response:

Dio, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets. 

Naomi Solis-Shepperson's profile image
Naomi Solis-Shepperson 
3 years ago

Pet suites has disappointed us twice, and we will never bring our dog back there. I want to begin by saying that they let our dog pee and poop on himself and only “towel dried” him. I was informed that dogs get walked 2-3 times a day. This is hard to believe due to our dog having so many accidents. We came to pick him up and his paws, underbelly, and face had pee and poop on them. This is extremely unacceptable! Not to mention we packed the right amount of food for him, but some how he ran out the day before we picked him up... read more

Business response:

Hi Naomi, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We'd be happy to discuss this with you more in detail. Please give us a call at (757)-447-0516  

Kymberly Cardullo Jolly's profile image
Kymberly Cardullo Jolly 
3 years ago

Out of the 3 times my dog has visited PetSuites she has fallen ill. This last time cost me over $130 at the vet and my poor baby is not well at all. I have boarded pets many times and never had this many issues. I will be finding another boarder for future visits and will NOT be taking her back to PetSuites. 

Business response:

We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from. We kindly ask that you give us a call at your convenience so we can discuss our canine cough follow-up and health guarantee policy. We look forward to hearing from you.  

Frequently asked questions about PetSuites Newport News

How is PetSuites Newport News rated?

PetSuites Newport News has a 4.4 star rating with 508 reviews. 

When is PetSuites Newport News open?

PetSuites Newport News is open now. It will close at 7:00 p.m.