PetSuites Newport News

Drew Inge 

on Facebook

3 years ago

My mother dropped her dog off for the first time for 4 days, when she picked her up she was a little dirty but was told she had to be washed. Her blanket was dirty, and they lost her all of her favorite toys that were left with her. She was already scheduled to be back 2 days later for 2 more days. When they got home from the second stay she was covered with urine and feces and her blanket and toys were lost. The staff informed her that they gave her a complimentary bath during her stay, but her white coat was stained from u... read more

Kaitlyn Jewell Inge 

on Facebook

3 years ago

DO NOT GO HERE!!!!! ****** My mother picked up her beautiful labradoodle, who was just groomed days before dropping her off for just a 2 day stay at their facility. When she was picked up, she has URINE AND HER OWN FECES ALL OVER HER!!! My mom is extremely upset and hasn’t even had time to process this. I told her something was wrong when they didn’t allow her to tour the facility. 

Chrystal Hamlett 

on Facebook

4 years ago

So I dropped my dog off and was told that it would be $170 for 6 days.... GREAT! Well that’s where that ends. Here we are pickup day and the girl is telling me $185. Yeah, it’s only $15 and I’d pay that IF that’s what I was told a week ago. So the lady tries to argue with me that I was quoted wrong. Oh no boo, I don’t care! You WILL take what I was quoted AND you will give me my dog! So FINALLY she agrees to the $170, but then backpedals 3mins later to the $185. So I look to another customer and said, “you heard her tell me ... read more

Ayana Hargrove 

on Facebook

4 years ago

I had an unpleasant visit with my pet, he got an eye injury while visiting and no one can tell me how he got it. 

Jeff Melick 

on Facebook

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4 years ago

Hats off to this place! charli has been under the weather and they’ve contacted us numerous times to check on him. That means a lot!!!!