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Physicians Immediate Care
- Addison, IL
About this business
Location details
1690 W. Lake Street, Addison, IL, 60101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My family and I always use this urgent care. I'm surprised by the negative reviews and don't feel like they ever tried to sell me on any testing. The scheduling online is easy, the staff is helpful and caring. We've taken our daughter here twice and the experience was better than the pediatrician urgent care we used to use. Highly recommend.
I went to this urgent care in Addison, I was a walk-in the receptionist was very pleasant and helpful. Check in was quick. When I went back to a room after only say 10 minutes of waiting. The tech was very nice and told me what she would be doing. The doctor was very through in looking at me and very kind and understanding. I would absolutely go there again. Thank for the wonderful care!!
Business response:
Hey Jan, we appreciate your support! Thanks for taking the time to leave us a review—it means a lot to us. -The Customer Service Team
Wonderful place! We made an appointment and did all the checkin paperwork online beforehand. Walked in on a Sun morning with a 10:20 appointment and my daughter got called right in. We were in and out in 20 minutes! She said doctors were amazing and very attentive. They diagnosed her bronchitis and a muscle pull, prescribed meds and exercises. Beautiful clean cheerful office! Definitely skip the ER if you can and come here!!
Wow. Let's start from the beginning, I was feeling terrible all week, went to Northwestern urgent care in the city on Friday, told them my issues and they sent me home with ear drops. Symptoms worsened, faced swelled even worse and swallowing/talking were bringing me to tears and I could barely open my mouth so I went to Physicians Care on Saturday. The receptionist was so kind, as well as the RN, then I got to meet Dr Augier. Saying she was so caring and patient doesn't even begin to explain it. She said "I could send you ... read more
The online checkin process was easy and was seen immediately, front office & medical staff was friendly and great bedside manner. Was in and out and received a follow up call just in time. Will come here again!
I had a mild cut on my hand and it felt like I was at home there getting the best treatment possible while maintaining a very busy lobby area everyone there was super nice and helpful and Maria was very one of the best nurses anyone could ask for!
Provider Brian and staff (LeAnn, Maria & Jo) were very attentive , extremely caring & helpful! Exceptional Care! Thank you for all that you do, especially during these difficult times. Will highly recommend to family & friends.
I came here for a workplace screening, and unfortunately my experience at the front desk was very disappointing. The receptionist was rude and unwelcoming from the moment I arrived. Customer service is an important part of any healthcare or screening facility, and this interaction fell well below what I would expect. I hope management addresses this, as first impressions matter and everyone deserves to be treated with courtesy and respect.
Business response:
Thank you for bringing this to our attention, Gigi. The behavior described is not aligned with the kind of care we want our patients to have. We’d like the opportunity to review this further. When you have a moment, please email wecare@wellnow.com with additional details about your experience including the patient's name, DOB, and visit date/location so we can look into this.
I'm currently in the physicians immediate care right here on Lake Street. I supposed to be receiving care from the physician, but I've been here since before one maybe a little bit like 1255 or 1240 I came here been here haven't got seen when I first arrive. It was questioned as to my insurance which was in their file system, but the lady stated that it wasn't. I did pull up the email providing that the email was already sent verifying my insurance card. Now I'm currently in the back room. No one was notified that I was in h... read more
Business response:
We’re disappointed to hear this was your experience, Jakayla. Please email us at wecare@wellnow.com with your full name, date of birth, date and location visited, so we can look into this and follow up with you.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.4 star rating with 749 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.