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Physicians Immediate Care
- Palatine, IL
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
29 N. Northwest Highway, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The only reason I am giving this place 3 stars is because even though I had an appointment I still waited 45 minutes in the waiting room and an hour once I was in the room. They are very short staffed but everyone was great who I interacted with. The front desk girl was up front about the wait time and handled all the people coming in professionally. Penny Dale herself was fantastic. The nurse wasn’t all that friendly but she did her job well. I’d come back if I were in a pinch but bring a book as there is a long wait time r... read more
The nurse and Penny Dale were amazing and efficient. They answered all of my questions and I was in and out within 30 minutes of being put into a room. The receptionist at the front desk was amazing as well, very apologetic due to the technology systems in place and the high volume of people coming in. She deserves a raise and a medal, she held her own with impatient people and her responses were always respectful. I fell sick and needed to be seen on a Saturday (couldn’t take the sore throat anymore) and made an Appointmen... read more
It’s an Urgent care, so we expected to wait. The doctor And x-ray technician were the only two people who were actually friendly and helpful. Front desk treated every Person like they had just given her a D minus on a test. The nurse who came in initially to take blood pressure, etc. had no personality and frankly was pretty rude. After we left, I never got a call with my test results. When I called in to get my test results and ask for a prescription for my husband who was also at the Appt, no one ever bothered to call back... read more
Extremely sick and hard to leave the house. I called the facility to make sure that I can have a scheduled time. I scheduled my time for 3:40 PM and showed up 10 minutes early. Just to be told it was a 2 1/2 hour wait. They did what they had to do to get me into the door by lying. Don’t waste your time here. This isn’t care. You’re just a number.
the PA who saw me was good. no complaints there. after providing my insurance info they never billed my insurance. their billing sent me an invoice. i filled out my insurance info. they still did not bill them. now they have sent it to a collection agency. don't waste your time with this place
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.9 star rating with 362 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.