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Physicians Immediate Care

3.9
  • Palatine, IL

About this business

Location details

29 N. Northwest Highway, Palatine, IL, 60067, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
SunClosed
3.9633 reviews
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J E.'s profile image
J E. 
rating
2 years ago

Arrived an hour after opening, nobody in waiting room. The screens say nobody in rooms in the back. Waiting for 10 min. Someone comes in after me. They wait for 5 minutes and are taken back. All I needed was a drug test and my vaccine titers drawn. I've been waiting for 15 min for some unknown reason now. I asked for my paperwork back because I had somewhere to be soon. They said let me check when they will be ready. The said someone would be right out. A couple min later someone came out and got me. I believe she was a stud... read more

Jay K.'s profile image
Jay K. 
rating
3 years ago

Went in for a DOT physical on a Saturday morning. There were 5 people in front of me. I waited @90 minutes to be brought into the back. 10 minutes before that they called up a walk-in that checked in after me. I spent 10 minutes with the nurse getting height, weight, eye test and urine sample. I was put in a room. Waited 20 more minutes to see the "doctor". The doctor spent approximately 90 seconds performing my physical. Left. That was it. I waited two hours for a 90 second physical. That is a joke. If you kno... read more

Erik M.'s profile image
Erik M. 
rating
3 years ago

I have been dealing with Dr Ali's office for 2 years because they took my free health insurance from the state. From the receptionist to the manager. They are the worst health provider I have ever dealt with. I called for almost 2 weeks for refills on my daily medications and it took almost a month for them to call in the refills. Also I would 3 to 4 times a week. Then recently I got sick the prescribed me antibiotics and said I may need another round. After calling for a week in a half and said they would call it in. They ... read more

Business response:

Thank you for your feedback. We're sorry to hear that you are not happy with your visit to our clinic. We take your concerns very seriously, and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information. 

Michael P.'s profile image
Michael P. 
rating
3 years ago

There is nothing immediate about this location the name should be changed to "When we get around to you care" dont bother making an appointment because they will not stick to it. If you plan on going here come early and clear your day. 

Emilee P.'s profile image
Emilee P. 
rating
3 years ago

Went in for a tick bite, charged $185 for the visit which included... wait for it.... them taking my blood pressure! That's it. Oh, and they wrote a prescription for One dose of antibiotics. Dr. Allen Thomas was condescending and rude to me, and they clearly wanted to get me out of there since it was about 10 minutes before they were closing. I do not recommend going to this practice in Palatine, IL. 

Victoria R.'s profile image
Victoria R. 
rating
3 years ago

Front desk lady rude and disrespectful. Paid hundreds of dollars just to be meddled with and not receive even decent accomodations. Honestly if you have such a hard time doing the simplest tasks at your JOB, and you have the audacity to act like a child at this sort of enviroment.. i dont understand. I just cant. Horrible experience. Almost had me in tears. I will NEVER EVER!!! Be returning here!! Disgusting behavior!! Wish i never came!!! 

Alin S.'s profile image
Alin S. 
rating
3 years ago

They don't take Medicaid. They don't say they don't online. They're unwilling to waive Medicare 20%. Don't come to this craphole unless you have private insurance. 

Gail H.'s profile image
Gail H. 
rating
4 years ago

I just don't understand the point of allowing people to make appointments if you still make them wait an hour to come inside/see a doctor... 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.9 star rating with 633 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.