This profile has been claimed by the business owner or representative.
29 N. Northwest Highway, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Go to another immediate care center. There's probably better options for immediate care than this place if you have a choice. We experienced a lot of problems. My son was misdiagnosed with a fractured wrist at this Physicians Immediate Care location. They had a lot of trouble reading the X-ray but they didn't even show the X-ray to us so we don't know what they were looking at. To be fair, they did advise that we also visit an orthopedic specialist and good thing we did because the doctor could not even find the fracture the... read more
This place is a hot mess..They never asked for my name and treated me under the wrong patient name. I only noticed when I was signing a document and realized they had the wrong person. They charged a different persons insurance and were very unapologetic about it. The nurse was very short with me and talked over me while I was trying to explain my symptoms. The nurses/doctor also did not knock before entering my room which is a basic rule for any medical profession. There was an extreme lack of professionalism. I also had to... read more
So understaff !! ( only one "nurse " , one "MD " and one front desk person ) Over 2 hours for a physical exam! Mostly waiting !! Also, tried calling to make an appointment beforehand ! No one answered ! Don't come here !
Very disappointed, I get that they are understaffed but prioritize appointments vs walk-ins otherwise what is the point of taking appointments. I made an appointment for my son and we waited 2 hrs without being seen and was told that there was only one provider and was taking care of more seriously ill walk-ins. I know it's not her fault, but the way the clinic is run is a total mess. They could have at least offered me a box of band-aids for wasting two hours of my life as a consolation for falling short on their health car... read more
Useless. I had a sprained toe and couldn't walk. These idiots thought it was an infection. Couldn't even write me a Doctors Note to excuse me from work until I was better. Save your time, patience and money: go to somewhere with a real Doctor. These people don't have a clue. Really, really, really disappointed. They can write this note and save us all a ton of trouble. But they refused. Bad.
Arrived an hour after opening, nobody in waiting room. The screens say nobody in rooms in the back. Waiting for 10 min. Someone comes in after me. They wait for 5 minutes and are taken back. All I needed was a drug test and my vaccine titers drawn. I've been waiting for 15 min for some unknown reason now. I asked for my paperwork back because I had somewhere to be soon. They said let me check when they will be ready. The said someone would be right out. A couple min later someone came out and got me. I believe she was a stud... read more
Went in for a DOT physical on a Saturday morning. There were 5 people in front of me. I waited @90 minutes to be brought into the back. 10 minutes before that they called up a walk-in that checked in after me. I spent 10 minutes with the nurse getting height, weight, eye test and urine sample. I was put in a room. Waited 20 more minutes to see the "doctor". The doctor spent approximately 90 seconds performing my physical. Left. That was it. I waited two hours for a 90 second physical. That is a joke. If you kno... read more
I have been dealing with Dr Ali's office for 2 years because they took my free health insurance from the state. From the receptionist to the manager. They are the worst health provider I have ever dealt with. I called for almost 2 weeks for refills on my daily medications and it took almost a month for them to call in the refills. Also I would 3 to 4 times a week. Then recently I got sick the prescribed me antibiotics and said I may need another round. After calling for a week in a half and said they would call it in. They ... read more
Business response:
Thank you for your feedback. We're sorry to hear that you are not happy with your visit to our clinic. We take your concerns very seriously, and would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information.
There is nothing immediate about this location the name should be changed to "When we get around to you care" dont bother making an appointment because they will not stick to it. If you plan on going here come early and clear your day.
Physicians Immediate Care has a 3.8 star rating with 667 reviews.
Physicians Immediate Care is open now. It will close at 8:00 p.m.