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Physicians Immediate Care

3.9
  • Palatine, IL

About this business

WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services. 

Location details

29 N. Northwest Highway, Palatine, IL, 60067, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.9561 reviews
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Mr C.'s profile image
Mr C. 
rating
7 months ago

The Dr.and staff are nice but in general the whole operation is slow even with a appointment 

John S.'s profile image
John S. 
rating
9 months ago

Update - two days later. Only 6 of my nine stitches remain. Hopefully it stays closed! I went in for a checkup. No bedside manner still. Stay away from this place! Update - three days after my stitches. Five out of the nine suture's have fallen out on their own - with my hand basically immoble . I have only four holding my wound together. Waiting for a "drs" call back. When I called today - they recommended I come back in and "have it re-stitched"....WTF are they serious? BTW - none of the examining rooms had the proper equ... read more

David L.'s profile image
David L. 
rating
a year ago

Go to another immediate care center. There's probably better options for immediate care than this place if you have a choice. We experienced a lot of problems. My son was misdiagnosed with a fractured wrist at this Physicians Immediate Care location. They had a lot of trouble reading the X-ray but they didn't even show the X-ray to us so we don't know what they were looking at. To be fair, they did advise that we also visit an orthopedic specialist and good thing we did because the doctor could not even find the fracture the... read more

Allie N.'s profile image
Allie N. 
rating
a year ago

This place is a hot mess..They never asked for my name and treated me under the wrong patient name. I only noticed when I was signing a document and realized they had the wrong person. They charged a different persons insurance and were very unapologetic about it. The nurse was very short with me and talked over me while I was trying to explain my symptoms. The nurses/doctor also did not knock before entering my room which is a basic rule for any medical profession. There was an extreme lack of professionalism. I also had to... read more

Selene J.'s profile image
Selene J. 
rating
a year ago

So understaff !! ( only one "nurse " , one "MD " and one front desk person ) Over 2 hours for a physical exam! Mostly waiting !! Also, tried calling to make an appointment beforehand ! No one answered ! Don't come here ! 

Rod D.'s profile image
Rod D. 
rating
a year ago

Very disappointed, I get that they are understaffed but prioritize appointments vs walk-ins otherwise what is the point of taking appointments. I made an appointment for my son and we waited 2 hrs without being seen and was told that there was only one provider and was taking care of more seriously ill walk-ins. I know it's not her fault, but the way the clinic is run is a total mess. They could have at least offered me a box of band-aids for wasting two hours of my life as a consolation for falling short on their health car... read more

matt p.'s profile image
matt p. 
rating
2 years ago

Useless. I had a sprained toe and couldn't walk. These idiots thought it was an infection. Couldn't even write me a Doctors Note to excuse me from work until I was better. Save your time, patience and money: go to somewhere with a real Doctor. These people don't have a clue. Really, really, really disappointed. They can write this note and save us all a ton of trouble. But they refused. Bad. 

J E.'s profile image
J E. 
rating
2 years ago

Arrived an hour after opening, nobody in waiting room. The screens say nobody in rooms in the back. Waiting for 10 min. Someone comes in after me. They wait for 5 minutes and are taken back. All I needed was a drug test and my vaccine titers drawn. I've been waiting for 15 min for some unknown reason now. I asked for my paperwork back because I had somewhere to be soon. They said let me check when they will be ready. The said someone would be right out. A couple min later someone came out and got me. I believe she was a stud... read more

Jay K.'s profile image
Jay K. 
rating
2 years ago

Went in for a DOT physical on a Saturday morning. There were 5 people in front of me. I waited @90 minutes to be brought into the back. 10 minutes before that they called up a walk-in that checked in after me. I spent 10 minutes with the nurse getting height, weight, eye test and urine sample. I was put in a room. Waited 20 more minutes to see the "doctor". The doctor spent approximately 90 seconds performing my physical. Left. That was it. I waited two hours for a 90 second physical. That is a joke. If you kno... read more

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 3.9 star rating with 561 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.