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1803 York Rd, Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
We were the second family in the building and others were taken before us. We were asked to check in using the QR code which we’ve done before, but it would only allow me to proceed to a point. Because of this I had to go to the desk to check in with the receptionist and figured we would be taken back 2nd still or even third…4 other families were asked back to be seen before us which agitated an already challenging situation with my sick child. It would be nice for it to be come “first come, first served” for walk ins even... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Our doctor was really wonderful and took care of our baby right away. The waiting experience was not great. We made an appointment for 5:30, and we weren't seen until after 6:30. We were told by an intake nurse, Ashley, that it is apparently acuity based. When we asked why we make appointments then, she very rudely told us that she would " explain it to us later" and then slammed the door. Of course, we unfortunately received the same intake nurse when we were finally called back. She was very rough with our 6-month-old ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
The nurse practitioner, medical assistant, and receptionist were all very welcoming, meticulous, and friendly! They took good care of my daughter.
Business response:
We greatly appreciate your review, Ilana! We sincerely appreciate your feedback and hope that your child feels better soon.
Staff were kind, attentive and very friendly. Always a great experience there
Business response:
Thank you so much for your feedback and we’re glad to hear you’ve had a positive experience at PM Pediatric Urgent Care, Chantal! Our teams work diligently to provide efficient and compassionate care to all our patients.
Excellent. Check in was easy. Doctor was very nice and diagnosed my child condition.
Business response:
Hello Colin. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
Despite a long wait, the doctors were great with making Christian feel safe. We got the assurance we needed and the proper treatment for him.
Business response:
Hello Matthew. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
Overall good.
Business response:
Hi Anupa. Thank you for the review! Your satisfaction is our top priority.
The staff was very professional and patient. The wait time wasn’t long at all. Overall I was very pleased with my visit.
Business response:
Hello, Tiffani. Thank you for your feedback! Your kind words are greatly appreciated.
My experience is always good here. It’s never usually a long wait. The doctors are always courteous & helpful.
Business response:
Hi Arkia. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
PM Pediatric Urgent Care has a 4.5 star rating with 543 reviews.
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.