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PM Pediatric Urgent Care
- Urgent Care
- Timonium, MD
About this business
Location details
1803 York Rd, Timonium, MD, 21093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Fast and easy scheduling. Short wait time and professional service in the patient room.
Business response:
Hi, Wondyfraw. We appreciate the kind words and are glad we could provide you with a positive experience!
The woman at the front desk was rude and not polite. Customer service should be pleasant especially since I’m coming in concerning my child I don’t want to be greeted but a rude and impatient manner or attitude. It’s the front desk persons job to at least offer a smile and a warm greeting. I understand maybe she was having a bad day or not feeling well but it’s her job to greet people with warmth especially people who have nothing to do with what she might have been going through. Maybe even a warm exchange could have made h... read more
Never go to to pm pediatric again, we were misdiagnosed two times the worse service ever refused to do a blood test said if you have own pediatric we do not do it , only money they care about!!??
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Pathetic service. They don't care about the people coming in the pain. I am here from last 1.5 hour. My child is hungry and crying in pain. The lady at the front desk is so rude. This medical service urgent care is trash. Never gonna come again here.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Never got a call to follow up on results
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Hire a new front desk lady. She is not professional at all. She is a racist and she lied!
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
2 hour wait…. Horrible experience
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I came because this was the only option available at 9:30 PM, and I am so appreciative to my friend for sharing that this option exists. Incredibly pleasant, quick, and professional experience with knowledgeable provider. The only down side of the visit was the violent video that was playing in the waiting room (but perhaps if I requested to have it changed they may have complied). P.S. My son still talks about the chips he was offered when it was his turn to be seen :)
Great doctor. Diagnosed my son. Doing great because of good doctors.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 593 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.