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PM Pediatric Urgent Care
- Urgent Care
- Paramus, NJ
About this business
Location details
160 Route 17 North, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Place was empty. Now I know why. I will never return to this facility nor would I recommend it to anyone I know. No help at all. Not welcoming or knowledgeable. Basically was sent away after being charged for nothing.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I went with my daughter because of a throat infection, with visible white patches on her tonsils, a fever for 5 days, and she was taking an antibiotic that wasn't working. And yet they told me it was viral and that I needed to see a pediatrician! In short, it was a rip-off for the insurance company because they didn't offer any solution! I didn't like it at all! First time and I'm never going back.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
I was very surprised that children were throwing up and no one was cleaning it. The area for waiting was filthy. Not a good feeling.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Hire a new front desk person that can manage people coming to your place of business with serious concerns. Valeria your front desk person told me that my 13 year old son did not look like he was in pain and would provide Tylenol ibuprofen to him cause the check in process that we were having a hard time completing on our phones was not uploaded to her system. My son who was sitting there with a fractured tibia that required surgery. You need to improve the check in process having people that was already in a nervous state t... read more
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
The doctor gave us an incorrect prescription dose. Have them do it correctly. There was so much work after.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Observation was 5 minutes and nurse was rushing us to finish. We had questions and she was irritable to answer them.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
We took our son here over the weekend because he hit his head very hard on concrete. The team was wonderful as usual BUT they informed me that they cannot do X-rays above the neck because they lack the equipment. I wish that was more clear on the website before we went to UC and spent the $50 copay - I would have taken him straight to the ER if I had known this in advance. Please update your website since it says treatment of concussions and X-rays are available - this can be misleading. Otherwise great visit.
Yesterday may 4th and because my daughter been coughing a lot, and she have a very bad allergy. Everything was fine till I met the doctor . I told the doctor what’s going on with my daughter he didn’t let me finish what I want to tell him. I told him my daughter cannot breathe at night at night. He said there is nothing wrong with my daughter. She’s faking it and he got her a bottle of water to drink. He said that she needs to drink more water. I was choking that the doctor said about seven years old that she’s faking it and... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Money hungry. Daughter has fever and ear ache. I’m no doctor but I knew it was ear infection. They said they saw fluid in ear but no infection. I called and said she needs antibiotics but they said they can’t prescribe. And I’m like how when you said fluid could turn into infection. I have a 3 year hysterical and can’t take the pain. Poor little girl had to wait 12 hours so I can could take her to her PCp. To get antibiotics . This place only wants your money. Wanted me to visit two times when we knew the issue . I would not... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 1,173 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.