This profile has been claimed by the business owner or representative.
PM Pediatric Urgent Care
- Urgent Care
- Paramus, NJ
About this business
Location details
160 Route 17 North, Paramus, NJ, 07652, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Our appointment went smoothly and we were in and out with a diagnosis in less than 30 minutes. I really appreciate the high level of care and service from PM Pediatrics.
Business response:
Hello Matthew, We thank you for sharing your feedback. We are happy to hear that you had a positive experience with us! At PM Pediatric Care, we strive to provide expedient and excellent service for all our patients. We appreciate your feedback and hope that your child is feeling better.
The doctor gave us an incorrect prescription dose. Have them do it correctly. There was so much work after.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Observation was 5 minutes and nurse was rushing us to finish. We had questions and she was irritable to answer them.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
We took our son here over the weekend because he hit his head very hard on concrete. The team was wonderful as usual BUT they informed me that they cannot do X-rays above the neck because they lack the equipment. I wish that was more clear on the website before we went to UC and spent the $50 copay - I would have taken him straight to the ER if I had known this in advance. Please update your website since it says treatment of concussions and X-rays are available - this can be misleading. Otherwise great visit.
Yesterday may 4th and because my daughter been coughing a lot, and she have a very bad allergy. Everything was fine till I met the doctor . I told the doctor what’s going on with my daughter he didn’t let me finish what I want to tell him. I told him my daughter cannot breathe at night at night. He said there is nothing wrong with my daughter. She’s faking it and he got her a bottle of water to drink. He said that she needs to drink more water. I was choking that the doctor said about seven years old that she’s faking it and... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Money hungry. Daughter has fever and ear ache. I’m no doctor but I knew it was ear infection. They said they saw fluid in ear but no infection. I called and said she needs antibiotics but they said they can’t prescribe. And I’m like how when you said fluid could turn into infection. I have a 3 year hysterical and can’t take the pain. Poor little girl had to wait 12 hours so I can could take her to her PCp. To get antibiotics . This place only wants your money. Wanted me to visit two times when we knew the issue . I would not... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Had an appointment scheduled for 8:15pm, got there at 8:10 and told me it would be a 90 minute wait. Why am I making an appointment if walk ins are getting priority? Ridiculous.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I couldn’t bring my daughter in for an X-ray because no one was there to do it. When I asked if I could make an appointment for the next day they told me to do it online even though I was on the phone with an actual person
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
The visit wasn’t helpful. Recommendations and test was not accurate, clear or helpful. I felt dismissed and left with unclear answers.
Business response:
Hello Michael, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 1,067 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.