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PM Pediatric Urgent Care
- Urgent Care
- Marlboro Township, NJ
About this business
Location details
107 US 9 South, Marlboro Township, NJ, 07726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
My son is non verbal autism and was REALLY HAVING A HARD DAY. You examined him as requested, actually got in his throat, and were successfully in adminstering a large dose of Tylenol.
Business response:
Hello Nicholas, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services to our patients and families. Thank you for sharing your feedback with us. We hope your child feels better soon.
My son really hates the swabs in his nose for viral testing. He put up such a screaming crying fit. Everyone was so kind and understanding. It took 3 people to get it done but even my son thanked them on the way out. Everyone was truly wonderful and exceeded my expectations.
Business response:
Hi, George. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Very professional and helpful.
Business response:
Hi, Marta. Your feedback is highly appreciated. Thank you for the review!
I’ve only had positive experiences except for this visit. The receptionist tried to have me upload documents for an extended amount of time. I stated that these are usually scanned in by the receptionist when I sign in. After almost 20 minutes when she realized I wasn’t able to scan the documents on the app she finally needed up scanning in the documents like it is typically done. My HSA card that I’ve always used and left on file she claimed could not be kept on file so I had to give a personal credit card. I’ve never had t... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Don’t make people wait 2 hours when they have an appointment
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
The assistant that brings you to the room in your Marlboro office named Helen was nasty, unprofessional, and downright inappropriate. She was mad I rushed my son to this office before closing and decided she would want to scare us into thinking we needed an ER. She was clearly trying to be mean and nasty due to the fact she was annoyed we were there. She was such a poor representation of what anyone that works with children and in health care should be. She had zero compassion, was not even a little Empathic and went out of ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Just emergency. Shouldn't have high expectations
Business response:
Hello Jackleen, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients is a priority at PM Pediatric Care. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
My daughter’s appointment was at 12 we arrived at 11:50 she wasn’t seen until 1:15. Why have an appointment if it still takes over and out to be seen. There was no apology or acknowledgement of how long the wait was. Absolutely ridiculous!
Business response:
Hi Shereen, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope that your child feels better soon.
Though they don't have patients,we always have issues . Xray not working, receptionist doesn't want to anything to help or prescriber doesn't want to give medications and wants us to buy stuff over the counter though our insurance covers it. I recommend it in simple to moderate cases and cannot reach the regular pediatrician
Business response:
Dear Jackleen, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and excellent customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child is feeling bette... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4 star rating with 301 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.