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PM Pediatric Urgent Care
- Urgent Care
- Marlboro Township, NJ
About this business
Location details
107 US 9 South, Marlboro Township, NJ, 07726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
The assistant that brings you to the room in your Marlboro office named Helen was nasty, unprofessional, and downright inappropriate. She was mad I rushed my son to this office before closing and decided she would want to scare us into thinking we needed an ER. She was clearly trying to be mean and nasty due to the fact she was annoyed we were there. She was such a poor representation of what anyone that works with children and in health care should be. She had zero compassion, was not even a little Empathic and went out of ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Just emergency. Shouldn't have high expectations
Business response:
Hello Jackleen, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients is a priority at PM Pediatric Care. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
My daughter’s appointment was at 12 we arrived at 11:50 she wasn’t seen until 1:15. Why have an appointment if it still takes over and out to be seen. There was no apology or acknowledgement of how long the wait was. Absolutely ridiculous!
Business response:
Hi Shereen, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope that your child feels better soon.
Though they don't have patients,we always have issues . Xray not working, receptionist doesn't want to anything to help or prescriber doesn't want to give medications and wants us to buy stuff over the counter though our insurance covers it. I recommend it in simple to moderate cases and cannot reach the regular pediatrician
Business response:
Dear Jackleen, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and excellent customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child is feeling bette... read more
Unprofessional front desk, office and NP. The wait was way too long for having only 2 patients The no problem never checked ears, throat or vitals. Wouldn’t prescribe medication just assumed it was allergies and said take Zyrtec. Not a caring facility at all.
Business response:
Hello Fiton, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service for all of our patients and families. We would welcome an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well... read more
Your doctor and your nurse showed no care about my daughter condition .my daughter went with a high grade fever feet tingling ..her vision got blurry why she was there the doctor showed no concern of her condition..horrible service would never bring my child back to that place with doctor nurse where horrible no care or cover about my daughter health
Business response:
Dear Olivia, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child feels better soon and wish you and ... read more
Would never go back here. Women who took us in was rude! She ignored my daughters symptoms. I told her and the Dr my daughter has a history of strep and they ignored it!! Next day took her to a real urgent care and sure enough she had strep. I’ve already complained about this and you did nothing. You claim in your notes there is nothing in there about her throat bothering her. AGAIN WILL NEVER BE BACK HERE!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard to provide positive experiences to all families and are truly sorry to hear that standard was not met in your interactions with us. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family well.
I am disappointed in the work of your PM Pediatric Urgent Care. Waiting for the appointment took more than 50 minutes. Kathryn Kean MD examined my child. In the description of the visit, the doctor indicated that she gave my child a steroid (Dexamethasone), which is a lie! The doctor did not give us any medicine and she clearly told me that she did not see the need for it! Why does the doctor point out this lie?
Business response:
Hello Jinyu Xue, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients. Our management team would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We ... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4 star rating with 318 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.