PM Pediatric Urgent Care

4.0

Urgent Care
Marlboro Township, NJ

About this business

Healthcare Pediatricians Urgent Care

Location details

107 US 9 South, Marlboro Township, NJ, 07726, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 10:00 p.m.
Tue	10:00 a.m. to 10:00 p.m.
Wed	10:00 a.m. to 10:00 p.m.
Thu	10:00 a.m. to 10:00 p.m.
Fri	10:00 a.m. to 10:00 p.m.
Sat	8:00 a.m. to 10:00 p.m.
Sun	8:00 a.m. to 10:00 p.m.

4.0361 reviews

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Mama R.

2 months ago

My first visit the back staff was phenomenal. Front desk EXTREMELY RUDE AND DIRESPECTFUL! Second visit. I WILL NOT BE COMING HERE NO MORE.!! The star in the back this visit was not thorough and felt very quick. Front desk I must say needs a lot of improvement. I know she needs to do her job but communication is KEY at the doctors office. The front desk comes across very rude. As soon as I walked in she asked for my daughters name then she went off that she sent me text messages for consent form and was not signed. I told her... read more

Victoria J.

3 months ago

Just checked the reviews to see if it was okay to go in, as we had a previous HORRID experience with their front desk. From reading the reviews, the front desk continues to work there as all the bad reviews make sure to mention her. So they don’t listen or care about feedback. Disappointment since their nurse was great.

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.

Prudhvi L.

3 months ago

I give zero star Doctor Neil Patel worst behavior and please don’t go with him to check . He don’t have any knowledge I took my 2yrs baby boy with blisters and rashes and with my eye I see him google it and reading to me and showing the scary rashes pictures , he was giving scary diagnosis like syndrome and he was saying may be or may not be. Finally he advise me Consult the primary care. From Neil side no treatment and bad behavior moreover he was chewing gum nonstop with chewing sound ..! Hard to understand and I nee... read more

demay_2000@yahoo.com

4 months ago

We had a great experience at PM Pediatrics for our special needs child who split her chin open. We were so frazzled and upset when we arrived - really tried to avoid a lengthy ER visit with a medically complex kiddo during these high illness seasons with abnormal lung and heart issues. We waited approximately 10 minutes and was swiftly brought back. The staff weighed all our options with us given the unique patient. They decided to have plastic surgeon come - they arrived in 20 minutes. Everyone staff there helped during the... read more

Business response:

We greatly appreciate your review, Demay_2000@yahoo.com! We sincerely appreciate your feedback and hope that your child feels better soon.

Bella R.

8 months ago

I’ve only had positive experiences except for this visit. The receptionist tried to have me upload documents for an extended amount of time. I stated that these are usually scanned in by the receptionist when I sign in. After almost 20 minutes when she realized I wasn’t able to scan the documents on the app she finally needed up scanning in the documents like it is typically done. My HSA card that I’ve always used and left on file she claimed could not be kept on file so I had to give a personal credit card. I’ve never had t... read more

Business response:

Nicholaz C.

a year ago

Don’t make people wait 2 hours when they have an appointment

Business response:

Melissa C.

a year ago

The assistant that brings you to the room in your Marlboro office named Helen was nasty, unprofessional, and downright inappropriate. She was mad I rushed my son to this office before closing and decided she would want to scare us into thinking we needed an ER. She was clearly trying to be mean and nasty due to the fact she was annoyed we were there. She was such a poor representation of what anyone that works with children and in health care should be. She had zero compassion, was not even a little Empathic and went out of ... read more

Business response:

Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.

Jackleen G.

a year ago

Just emergency. Shouldn't have high expectations

Business response:

Hello Jackleen, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients is a priority at PM Pediatric Care. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.

Shereen S.

a year ago

My daughter’s appointment was at 12 we arrived at 11:50 she wasn’t seen until 1:15. Why have an appointment if it still takes over and out to be seen. There was no apology or acknowledgement of how long the wait was. Absolutely ridiculous!

Business response:

Hi Shereen, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope that your child feels better soon.