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PM Pediatric Urgent Care
- Urgent Care
- Glen Burnie, MD
About this business
Location details
6622B Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
We visited PM Urgent Care last Saturday with my two year old and had a great experience. We expected to be there all day, but were in and out in about an hour with a diagnosis and prescription. Nurse and doctor were kind and thorough despite keeping a fast-paced schedule.
Business response:
Hi, Ralph. Thanks for taking the time to share your positive experience. We truly appreciate it!
Front desk questioned why I didn’t want the visit to go to his pediatrician. Coming in with cold/flu like symptoms Dr. Payne stated the baby next to us had tested positive for RSV. Diagnosed with a cold. Never swabbed for anything. Swabbed this morning my poor bay had the flu.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
went to the pm pediatric tonight with daughter , they are in my plan and I have a $50 co pay ... sharmain the lady at front desk charge me $145 just for the visit... I explained it should only be a $50 co pay , .. I had my health ins rep call and talk to her on phone and fax over my cover plan... she still charge and said it was PM pediatric policy to charge everyone a fate rate of $145 and it was my job to call.billing for a reimbursement. spoke with another nurse here named Taylor and she stated the same thing.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Very dismissive visit, I get it was late but it was just not nice in the beginning luckily it ended better than I thought. But very rushed, rude tone and it just sucks because when you are tired and your child is sick you become vulnerable. But Dr. was right viral stomach flu but my kid got it with very sharp pain. If it wasn’t for the pain we would have not gone!
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
I think that the lack of language makes it more difficult for them to understand me, they attended to others than my daughter.
The doctor was so nice and attentive to my son and his needs but the smell at the clinic is horrible
Felt completely dismissed. Had to ask the provider to look in my daughter's throat; she wasn't even going to do a complete exam. Very unhappy with this experience.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
We usually never wait long, but I forgot to make an appointment after picking my daughter up from school...2.5 hours later we were seen by the nurse, but still waiting for the doctor/np to come in. Never again will I not make an appointment. Ended up at ER next day thinking appendix but thankfully it was just a cyst.
The wait was ridiculously long to where we had to leave. There were people without appointments being called back before my child.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 794 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 10:00 p.m.