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PM Pediatric Urgent Care
- Urgent Care
- Glen Burnie, MD
About this business
Location details
6622B Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to Midnight | |
| Fri | 12:00 p.m. to Midnight | |
| Sat | 12:00 p.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I think that the lack of language makes it more difficult for them to understand me, they attended to others than my daughter.
The doctor was so nice and attentive to my son and his needs but the smell at the clinic is horrible
Felt completely dismissed. Had to ask the provider to look in my daughter's throat; she wasn't even going to do a complete exam. Very unhappy with this experience.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
We usually never wait long, but I forgot to make an appointment after picking my daughter up from school...2.5 hours later we were seen by the nurse, but still waiting for the doctor/np to come in. Never again will I not make an appointment. Ended up at ER next day thinking appendix but thankfully it was just a cyst.
The wait was ridiculously long to where we had to leave. There were people without appointments being called back before my child.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
We waited for 2.5 hours with an appointment with no updates provided to us from the staff. When the provider entered the room, she did not try to understand my son’s history, she didn’t listen to my concerns. It was clear that the staff were just trying to finish for the evening. My son’s appointment was at 8:30 and he was not seen until 11 by the provider. We were in an exam room the entire time, no one checked on us until I told them I was just going to take my son home, then the provider came in. I waiting 2.5 hours for 5... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
paper work is not user friendly. same questions if the patient has already account can the front desk just update what is needed to update, like insurance.
Business response:
Dear Karinda, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will... read more
I took my daughter in because she had a white two spots on her gums, me thinking it’s where she hit her mouth on something, plus been having a fever and not really having a appetite and also waking up out of her sleep crying for two days. The doctor told me is nothing to be worried about it’s just a little sore because she hit her mouth turns out she has sores all in her throat from a virus after taking her to the ER the next day.
Business response:
Hello Jamail, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we believe in kindness and respect for all of our patients and families. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
Doctors are not personable at all, they barely look at your child now & say oh it’s just a little cold, then you go elsewhere and find out it’s something that actually needed treatment. Doctors seem like they really don’t want to be there & most of the other staff as well, it’s truly sad!
Business response:
Hello Tanisha, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 699 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.