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PM Pediatric WakeMed Children's Urgent Care
- Urgent Care
- Raleigh, NC
About this business
Location details
8841 Six Forks Rd, #102, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 11:00 p.m. | |
| Tue | 9:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
We were seen quickly. All the staff was friendly and helpful. The doctor was thorough, kind, and took the time to explain things, as well as listen to our concerns. Excellent bed side manner. My child was well taken care of.
Business response:
Hello Matthew, We sincerely appreciate your feedback. We are glad to see that your family had a high-quality experience at our location. We constantly strive to offer first-rate pediatric care services. Thank you for sharing your feedback with us. We hope your child feels better soon.
Easy check in online and great experience at the office. Thank you.
Business response:
Thank you for your positive feedback, Jacqueline! We're thrilled to hear that you had an exceptional experience with us and that your daughter received great care. We appreciate your recommendation and look forward to serving you again in the future.
We waited for an hour before we were even seen. Never saw a doctor just a nurse. They gave my son medicine which he immediately threw up so it was a pointless trip.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
We can start by asking the gym next door to move their heavy weights to the middle of their space so it doesn’t sound like the stampede from Jumanji about to come crashing through the walls of my child’s appointment. Secondly, I was there with my four-day-old newborn for just under THREE hours for a required bilirubin blood screening. They determined the results were inconclusive once, so they pricked my child’s foot a second time for another two viles of blood. The second test came back inconclusive. After THREE hours I le... read more
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Stuff was nice and welcoming! But the experience in general was not as it should be. We waited almost 40 minutes after got inside to see the doc (given in fact we are in emergency condition) and the diagnosis didn't provide much clarity or helpful guidance. The doctor basically suggested what I was already doing - giving my son Tylenol or Ibuprofen. No clear treatment plan or next steps were provided. My son is still not feeling well, and now my daughter has fallen ill too. Got wait until Monday to see their doctor. Frankly ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
We came in Sunday morning with our 6 month old baby who hasn’t been able to keep food down for the past 2 days. You can imagine how restless we were feeling at this point. The nurses were very pleasant however the doctor made us feel extremely rushed & that he had more important things to do. He walked in with an annoyed face asking “Well, what’s wrong?” After we had already explained our problems in detail twice to the ladies that originally helped us, it felt like he didn’t even bother reading any notes before coming in to... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Your Dr was rude, disrespectful and unprofessional
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I already left a google review. Nurse was extremely rough with my kids nose swab. Only to find out we won’t get results back until 48 hours… instead of 24 hours like the doctor has first said. Won’t be recommending this place.
Business response:
Hello Linneth, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family... read more
The provider
Business response:
We appreciate your feedback, Faith. If you would like to discuss your experience further, don't hesitate to reach out to us at info@pmpediatrics.com. We would love the opportunity to resolve any issues.
Frequently asked questions about PM Pediatric WakeMed Children's Urgent Care
How is PM Pediatric WakeMed Children's Urgent Care rated?
PM Pediatric WakeMed Children's Urgent Care has a 4.6 star rating with 644 reviews.
When is PM Pediatric WakeMed Children's Urgent Care open?
PM Pediatric WakeMed Children's Urgent Care is open now. It will close at 11:00 p.m.