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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
So far things have been great medicine was received fast just wish i could get my add pills
Business response:
Thank you for taking the time to submit this review, Denise. We are pleased to know you found our online pharmacy service convenient. We appreciate your trust and look forward to continuing to serve you. -PocketPills Pharmacy
Love love this company.
Business response:
Thank you so much for your kind words, Leslie. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. -PocketPills Pharmacy
After my online diagnosis, PocketPills Pharmacy immediately followed up with me over the phone. The pharmacist was very courteous and professional, provided helpful information, and answered all of my questions. He also explained how the recommended medication could be delivered quickly (and at no cost) to my home address. I was also very pleased that my prescription arrived (via Fedex) within the estimated timeframe.
Business response:
Thank you for taking the time to share your experience, Steve. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. -PocketPills Pharmacy
Very helpful staff
Business response:
Thank you so much for your kind words, Fatima. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. -PocketPills Pharmacy
It was super easy and loved not having to go into a store and wait or go back and pickup. The only feedback I have is that I would have like to have access the Counselling information for my prescription in the app. I don’t want the print out you usually get with a prescription, just be able to go on the app, loookup my RX and have an option to see some counselling notes.
Business response:
Thank you for taking the time to rate us, Ashley. We are glad to know you found our online pharmacy service convenient. We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We will bring this to the concerned team and work to improve our service to meet your needs. - PocketPills Pharmacy
I really like this service, but the delivery person dropped the prescription off at the wrong house which seems like a big error. At least my neighbours now me and dropped it off.
Business response:
Thank you for bringing this issue to our attention, Adrienne. Your feedback is highly appreciated. We sincerely apologize for this inconvenience. We set a high standard for ourselves and are truly sorry to hear that your expectations were not met. Please suggest a convenient time for our team to call and discuss the details to help serve you better. -PocketPills Pharmacy
I'll preface this by saying that I'm a pharmacist with 12 years' experience (previously in retail... Now in hospital). I was thrilled with the level of service and how easy it was for me to fill my prescription and have it delivered to my door! I was happy with the phone follow-up and opportunity to text questions (obviously important for patient care!) And I'm interested to see how you handle the auto-fill in 3 months, as I do not have refills on my prescription. Will your pharmacist phone me and renew it? Will you hook m... read more
Business response:
Thank you for taking the time to share your experience, Jasmine! We are pleased you have enjoyed the convenience of our online pharmacy service. For auto-fill orders that run out of refills, we have the ability to fax the prescribing doctor a renewal request or set you up with a telehealth appointment with one of our partner physicians. You will receive an SMS 15 days before your renewal is due asking for your preferred renewal method. Please feel free to call or text us at 1-855-950-7225 with any more questions that come to... read more
Great service, reasonable pricing!
Business response:
Thank you for taking the time to write this review, Tony! We are pleased you are enjoying our online pharmacy service. We appreciate your trust and look forward to continuing to serve you. -PocketPills Pharmacy
Super fast, pharmacist was incredibly friendly and professional - I called back a few days after with some questions and she was again very kind and helpful. Delivery was fast, exactly what was prescribed.
Business response:
Thank you for taking the time to share your story, Alyssa. Our amazing pharmacy team is always delighted to serve your pharmacy needs. We appreciate your trust and look forward to serving you again. -PocketPills Pharmacy
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 8:00 a.m.