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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Kenda P.'s profile image
Kenda P. 
on Birdeye

3 years ago

Really great experience and customer service. 

Business response:

Thank you for taking the time to submit a review, Kenda. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. -PocketPills Pharmacy  

Rejeanne J.'s profile image
Rejeanne J. 
on Birdeye

3 years ago

I feel i will never really run out of my meds, somebody else looks after how many pills i have left and tells me my refill is do. 1 less thing for me to do in this busy life but i stay healthy. Prompt response to text. No unnecessary communication. Love it! 

Business response:

We appreciate you taking the time to share your story, Rejeanne! PocketPills Pharmacy aims to add exactly this convenience to your life! We are delighted to serve you. Thank you for trusting us with your pharmacy needs. -PocketPills Pharmacy 

Liz A.'s profile image
Liz A. 
on Birdeye

3 years ago

Easy to set up and get everything organized. 

Business response:

We appreciate you taking the time to share this feedback, Elizabeth. We are happy you found our online pharmacy service intuitive and effective at helping to manage your medication. Thank you for trusting us with your pharmacy needs. We look forward to continuing to serve you. -PocketPills Pharmacy 

Angus M.'s profile image
Angus M. 
on Birdeye

3 years ago

Great service. No issues at all. 

Business response:

Thank you for taking the time to write this review, Angus. We are delighted that you have had a seamless experience getting your medication through our online pharmacy service. Thank you for trusting us with your pharmacy needs. We look forward to continuing to serve you. -PocketPills Pharmacy 

Chanyoung P.'s profile image
Chanyoung P. 
on Birdeye

3 years ago

Delivery was very fast I’ve never experienced 

Business response:

We are pleased to know you enjoyed our speedy medication delivery service, Chanyoung. PocketPills Pharmacy aims to ensure you have the medication you need when you need it. Thank you for trusting us with your pharmacy needs. We look forward to continuing to serve you. -PocketPills Pharmacy 

Kiara C.'s profile image
Kiara C. 
on Birdeye

3 years ago

I really like having my prescription mailed to my door! My only criticism was on the Vitamin package. Having each day individually wrapped consumes a LOT of plastic, so I won't be using that service again. 

Business response:

We are delighted you found our online pharmacy service convenient, Kiara. We appreciate your valuable feedback. You will be happy to know that environmentally friendly packaging is one of the benefits of our individual PocketPacks, which are made of biodegradable material and use 60% less plastic than traditional vials. We hope this earns us 5 stars in your eyes and that you will continue to benefit from having your prescriptions delivered to your door for free. We look forward to serving you again. -PocketPills Pharmacy 

Cheryl S.'s profile image
Cheryl S. 
on Birdeye

3 years ago

The doctor phoned right away and you sent the prescription right away. It was great. We live in Enderby and my Doc. Is in Vernon and it takes at least a week to get in to see her an then have to drive 40 mikes each way…this was so easy and I got the prescription in 3 days…it was great. 

Business response:

We appreciate you taking the time to share your story, Cheryl! We are delighted you could benefit from our telehealth service for the renewal of your prescriptions and that your medication arrived at your doorstep when you needed them. Thank you for trusting us with your pharmacy needs. We look forward to continuing to serve you. -PocketPills Pharmacy 

Jonah W.'s profile image
Jonah W. 
on Birdeye

3 years ago

Customer assistance was above and beyond. My medication and all acceptable substitutes are on back order for several weeks. The pharmacist helped me find an alternative and faxed my doctor to get it approved. My previous pharmacy didn’t even look for acceptable substitutes or offer any advice at all. 

Business response:

Thank you for sharing your story, Jonah! Our amazing pharmacy team strives to go the extra mile for our members to ensure they have the medication they need, delivered to their doorstep when they need it. Thank you for putting your trust in us. We look forward to continuing to serve you. -PocketPills Pharmacy 

Stephanie's profile image
Stephanie 
on Birdeye

3 years ago

Couldn’t love the service and follow up more! So thorough, kind and personable - highly recommend!! 

Business response:

We appreciate you sharing your experience, Stephanie! We are delighted to know you are enjoying our online pharmacy service. Thank you for trusting us with your pharmacy needs. We look forward to continuing to serve you. -PocketPills Pharmacy 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is open now. It will close at 4:00 p.m.