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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The constant texting with pharmacists is irritating. I assume it's on your roadmap to move this onto in-app chat? Otherwise delighted with speed of service and price!
Business response:
Hi Isaac, We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details. Stay Healthy, PocketPills Pharmacy
There seemed to be a lot of miscommunication while getting my account and prescriptions set up. I was asked for a list of my allergies and sent it only to have someone asking my naturopath for the same. Had to speak to someone online about it and then email. It was suggested I be home to receive my prescriptions, which is understandable yet I was outside in my garage and the delivery person didn’t call out to me that the prescriptions had arrived. My neighbour noticed a box sitting outside my door. If the prescriptions are g... read more
Business response:
Hi Tracy Norton, Thank you for bringing this issue to our attention. Your feedback is highly appreciated. We sincerely apologize for this inconvenience. We set a high standard for ourselves and are truly sorry to hear that your expectations were not met. Please suggest a convenient time for our team to call and discuss the details to help serve you better. Stay Healthy, PocketPills Pharmacy
The entire process was very smooth. Shipment arrived after 4 days.
Business response:
Thank you for leaving us a rating, Paul. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at 1 (855) 950-7225 or email us at care@pocketpills.com. Stay Healthy, PocketPills Pharmacy
PocketPills is a blessing! I was able to get my prescription renewed by a doctor, filled, and delivered to my place in 3 days. Best experience!
Business response:
Hi Sam, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Easy and convenient and no dispensing fees!!
Business response:
Hi Eva, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
I switched to PocketPills because I was tired of items being on back order at the previous pharmacy I used. I then realized PocketPills offers a better and faster service. Everyone has been so helpful and attentive to details. I absolutely recommend!
Business response:
Hi Laura, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Very easy to communicate with and easy of completion
Business response:
Hi Luciano, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
With Covid restrictions, access to your doctor for refills can be delayed, waiting for a pharmacy who may or may not have faxed a request that the office may or may not receive, can be a headache. Pocketpills sends texts with details, and very friendly and eager to help. Very rapid replies to process and questions. Also provided a call with a doctor to discuss possible alternatives to existing medications. As I take multiple medications at same time, for convenience they will be combining into "pocketpacks". If we ever g... read more
Business response:
Hi Sharla, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Very good service, fast delivery! Thank you!
Business response:
Hi Alfred, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open on Monday at 7:00 a.m.