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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Impressed so far. Medication is identical (brand/dosage) to what had been dispensed from my former pharmacy. Quick shipping, nicely packaged, all very straightforward. Can't beat the price considering all the above.
Business response:
Hi David, Thank you for taking the time to submit a review. Providing quality service, adding convenience and making the overall experience extremely seamless is what we strive for. Thank you again for trusting us with your pharmacy needs, and we look forward to serving you again. Director of Operations, PocketPills Pharmacy
Sonia (pharmacist) is wonderful. Kind, friendly, professional and helpful.
Business response:
Hi Bernadette, Thank you for the kind words. All our pharmacists and staff members are equally wonderful. We take pride in building a great team of professionals that prioritizes user experience and your review reaffirms the hard work we put in every day. We will cascade this to the team and look forward to serving you again. Director of Operations, PocketPills Pharmacy
Very helpful and quick
Business response:
Hi Kim, Thank you for taking the time to submit a review. Glad to know you had a great experience and found our services extremely efficient. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again.
Although very new to PocketPills I am very happy with the customer service I have received so far. Everyone is very helpful and knowledgeable and I am going to enjoy the experience of auto refills! Shipping to my home and lower dispensing fees are a bonus!
Business response:
Thank you so much for your kind words, Joyce. We really appreciate you taking the time out to share your experience with us. We are delighted to hear that you found our team and processes super helpful. Look forward to serving you again and stay cool during this unexpectedly hot summer.
Arrived on time
Business response:
Hi Klassen, Thank you for the feedback. Glad to know you had a great experience and we were able to exceed your expectations. Thank you again for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Easy, straightforward, and fast. The service was also great.
Business response:
Thank you so much for your kind words, Daniel. We are glad to hear you had an excellent experience. Such feedback further motivates our team to go the extra mile. Stay Healthy, PocketPills Pharmacy
The time slot given for delivery was not followed, delivery guy left it in between my door and the screen door so I've requested it to be delivered on the weekends. The weekends delivery are scheduled from 2 to 9 p.m. only. The Service was alright.
Business response:
Hi Arcelie, we appreciate your feedback. We are sorry to have missed exceeding your expectations. We are also going to use this feedback and improve our internal processes to manage such requests in a seamless manner. Look forward to serving you again and provide an exceptional experience. Stay Healthy, PocketPills Pharmacy
I signed up with Pocketpills through my company's group insurance. It was a little confusing at first, as it is a new concept to me. After setting up the prescription transfer from my usual pharmacy to them, they called right away to help setting up the account. I uploaded the health card and insurance policy information, they shipped my prescription immediately. They sent text messages and emails to keep you updated. The receipt is very clear, and everything is taken care of between them and my insurance company. Abso... read more
Business response:
Hi Joanna, Thank you for taking the time to submit a detailed review. We are glad you had an amazing experience. Our goal is to simplify the medication delivery experience so that you enjoy convenience at all times. Our team is all smiles to read this great feedback and looks forward to serving you again. Stay Healthy, PocketPills Pharmacy
The driver called me, since I didn't answer the door, I wasn't home, made sure I was ok with the package being left at the door, and even apologize for coming so late
Business response:
Hi Emma Ramlakhan, Thank you for taking the time to submit a review. Glad to know our delivery staff was able to exceed your expectations. Thank you again for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open on Monday at 7:00 a.m.