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Pocketpills Pharmacy
- Pharmacy
- Surrey, BC
About this business
Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first.
Location details
5433 152 St, #108, Surrey, BC, V3S 5A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Helpful and timely service! Only thing I didnt love was that I didnt have a choice of twhen the doctor would call. Also they called on a different day than I was told to expect. Fortunately I was free and it all worked out. I can't remember who I was assisted by.
Business response:
Hi Kiera, we sincerely appreciate your feedback. Having an option to select a time slot for a doctor’s appointment is definitely going to make our platform more convenient. We are adding your valuable suggestion to our list of feature enhancements and thank you again for trusting us with your pharmacy needs. Stay Healthy, PocketPills Pharmacy
Very convenient.
Business response:
Hi Mike, Thank you for taking the time to submit a review. Glad to hear you had a great experience and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Very helpful customer service and quick to respond. Very seamless delivery process and 10% cheaper prices than picking it up at the pharmacy myself.
Business response:
Hi Brooklyn, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs, and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Great customer service
Business response:
Thank you so much for your kind words, Negm. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. Stay Healthy, PocketPills Pharmacy
Great experience and customer service! PocketPills was very convenient, and I received my medications very quickly. The only issue I had was with delivery - my package was delivered, but I wasn't notified. Therefore, my medication which needs to stay cool, stayed outside in the heat for the majority of the day. However, I think that is probably the fault of the delivery service rather than PocketPills.
Business response:
Hi Kathleen, we sincerely value and appreciate your feedback. The insights you provided are certainly meaningful and we will share your feedback with the logistics partner. Thank you for trusting us with your pharmacy needs and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
PocketPills is awesome! My sister introduced me to them and I was not so sure about the service at first but decided to give it a shot since she had a positive experience. The sign up process is so simple, their app is convenient and easy to use, and I could not believe they offer FREE express shipping! Literally got my refill the next day!! I am so happy with my experience and I certainly recommend more people to try PocketPills as well :)
Business response:
Thank you so much for your kind words, Lauren. We really appreciate you taking the time out to share your experience with us. We are delighted to help you with your pharmacy needs. Stay Healthy, PocketPills Pharmacy
I wish there were morning time slots available to speak with doctors. a lot of the timeframes are after 3pm
Business response:
Hi Crystal Muyco, we truly appreciate your feedback. Based on your recommendation, we will consider including additional timeslots for a telehealth appointment in the morning hours. Thank you for trusting us with your pharmacy needs and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Great experience, was always updated on my progress without even asking 10/10 costumer service
Business response:
Hi Danielle, Thank you for taking the time to submit a review. We are glad you had a great experience. Thank you for trusting us with your pharmacy needs and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Easy process! Exceeded my expectations.
Business response:
Hi Cara, Thank you for taking the time to submit a review. We are glad you had a great experience and we were able to exceed your expectations. Thank you again for trusting us with your pharmacy needs and we look forward to serving you again. Stay Healthy, PocketPills Pharmacy
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open on Monday at 7:00 a.m.