Pocketpills Pharmacy's cover image
Claimed

This profile has been claimed by the business owner or representative.

Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
Select a rating
Kevin G.'s profile image
Kevin G. 
on Birdeye

2 years ago

Delivered on time. No issues 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Kevin. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Kristin M.'s profile image
Kristin M. 
on Birdeye

2 years ago

Excellent service , communication and speed. Above and beyond packaging Very convenient and affordable. 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Kristin. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Ron d.'s profile image
Ron d. 
on Birdeye

2 years ago

Efficient, fast and quite pleasant. Great follow up and updates by staff 👍👍 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Ron. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Natalie S.'s profile image
Natalie S. 
on Birdeye

2 years ago

I was beyond impressed by how seamless the process was and the customer service was top-notch. 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Natalie. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Daniel V.'s profile image
Daniel V. 
on Birdeye

2 years ago

Very responsive and thorough! It might be good to add an expected delivery time when choosing prescription delivery vs. pick up in pharmacy. The delivery time and processing time was a little longer than I expected. I would probably do the pick up in pharmacy if I knew it would be quicker. 

Business response:

Hi Daniel Venier, We value your feedback. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details.  

Hanna Bialkowska -.'s profile image
Hanna Bialkowska -. 
on Birdeye

2 years ago

I was impressed with the willingness and time of the company personnel to check with suppliers the most optimal expiry time regarding an active ingredient (on my prescribed medication.) The pharmacist assistants who consirably helped were Nik Bhardwaj and Adam( unfortunatelly I do not have his full name) I will certainly provide a positive opinion about the quality of your service!ii 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Hanna. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Michelle R.'s profile image
Michelle R. 
on Birdeye

2 years ago

I discovered them online , they had my meds delivered right when they said they would which is very convenient! I will go with them again 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Michelle. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Nicole's profile image
Nicole 
on Birdeye

2 years ago

Very good & so convenient 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Nicole. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Shannon A.'s profile image
Shannon A. 
on Birdeye

2 years ago

Very easy to transfer meds, amazingly fast responses for Questions and the ability to get in touch whenever needed is a priceless bonus! 

Business response:

Thank you for taking the time to share your experience with our online pharmacy service, Shannon. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is open now. It will close at 4:00 p.m.