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Pocketpills Pharmacy

4.9

About this business

Pocketpills was founded by a team of pharmacists and engineers who realized that pharmacies had not changed at all in the last 100 years. We saw there was a real need for an easier, more personal pharmacy experience—an experience that puts you first. 

Location details

5433 152 St, #108, Surrey, BC, V3S 5A5, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.94,548 reviews
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Kathleen W.'s profile image
Kathleen W. 
on Birdeye

2 years ago

The pharmacist I spoke to was helpful and the pills showed up very quickly 

Business response:

Thank you for taking the time to share feedback on your experience with our online pharmacy service, Kathleen. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Bruce H.'s profile image
Bruce H. 
on Birdeye

2 years ago

everything was easy from signing up to receiving the delivery 

Business response:

Thank you for taking the time to review our service, Bruce. We love being able to elevate your pharmacy experience. We appreciate your trust and look forward to continuing to serve you. 

Samantha's profile image
Samantha 
on Birdeye

2 years ago

Fast response. Was called twice asking for information I had already provided. Pharmacist was helpful. 

Business response:

We value your feedback, Samantha. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details. 

Joseph M.'s profile image
Joseph M. 
on Birdeye

2 years ago

The sign up process was a little bumpy, with several website "glitches". However, when we reached out for help, customer service was excellent. With we had been told though how many texts would come to a mobile number, and wish we could use a land line as the phone number on file instead. 

Business response:

We value your feedback, Joseph. The insights you provided are certainly meaningful and will help us further improve our services. We would appreciate if you could suggest a convenient time for our team to reach out to you and discuss the details. 

sequin99 H.'s profile image
sequin99 H. 
on Birdeye

2 years ago

Efficent, listened to my concerns. 

Business response:

Thank you for taking the time to share feedback on your experience with our online pharmacy service, Elizabeth. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Amber D.'s profile image
Amber D. 
on Birdeye

2 years ago

Everything was taken care of in a efficient manor and it arrived same day 

Business response:

Thank you for taking the time to share feedback on your experience with our online pharmacy service, Amber. We love being able to elevate your pharmacy experience through speedy home delivery and best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Madison's profile image
Madison 
on Birdeye

2 years ago

It was so easy to set up my account, get my prescriptions transferred over and place my first order. Very impressed! 

Business response:

Thank you for taking the time to share feedback on your experience with our online pharmacy service, Madison. We love being able to elevate your pharmacy experience. Our pharmacy team will always go above and beyond to offer you the best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Raquel S.'s profile image
Raquel S. 
on Birdeye

2 years ago

From registering to payments to delivery the company has been professional accommodating simply amazing 

Business response:

Thank you for taking the time to share feedback on your experience with our online pharmacy service, Raquel. We love being able to elevate your pharmacy experience through speedy home delivery and best-in-class customer service. We appreciate your trust and look forward to continuing to serve you. 

Lucian N.'s profile image
Lucian N. 
on Birdeye

2 years ago

Excelent customer service and pharmacists. 

Business response:

Thank you for leaving us a rating, Lucian. We'd love to hear how we could earn 5 stars from you. If there's something that we can do to improve your experience, please feel free to give us a call at 1 (855) 950-7225 or email us at care@pocketpills.com.  

Frequently asked questions about Pocketpills Pharmacy

How is Pocketpills Pharmacy rated?

Pocketpills Pharmacy has a 4.9 star rating with 4,548 reviews. 

When is Pocketpills Pharmacy open?

Pocketpills Pharmacy is closed now. It will open at 7:00 a.m.