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The service was great , I can’t remember the name I spoke with but he was very helpful for my Brand new Polaris PS 39 . It was not going around my pool. He said to take it back to my Polaris dealer Leslie Dripping Springs Tx and my guy said looked and he saw the problem was simple! He said it was a Fri manufacted Polaris. Tge Return Ball was put on upside down. Check you Manufacture Quality Control Thanks alls well here. R Cooke.
Business response:
Hi Richard, Thank you so much for your feedback on your Polaris 3900 Sport Pressure Pool Cleaner. We appreciate hearing from you and are happy to hear that the issue has been resolved. Your trust and satisfaction are our top priorities. If we can help with anything else, please give us a call at (800) 822-7933 and we'll be happy to assist! All the best, Your Polaris Team
Highly recommended
Business response:
We appreciate your kind words, James. Thank you for taking the time to share your experience with us! Have a great swim season! Your Polaris Team
The unit works great so far. However, the rebate amount that we were told that we would receive from the store manager at the time of purchase I is not the same amount notified that we would get. That is why the rating is not 5 star
Business response:
Thank you for your review, Laniece. We are sorry you received a different rebate amount than expected. Please contact our rebates team directly at (800) 822-7933 or email rebates@fluidra.com. All the best, Your Polaris Team
Great product for a good price with rebate.
Business response:
Thank you for your wonderful review, Steven! We hope you enjoy your swim time. Cheers, Your Polaris Team
SO far so good
Business response:
Thank you for the 5-star review, Jack! We are glad to hear your 3900 is performing well. Happy swimming! Your Polaris Team
Band new out of the box 3900 Sport. No matter how I adjusted the thrust jet and floats, it continued to run nose up (would not run w/ all 3 wheels in contact with the pool bottom). When looking at the 3 venturi jets, the front one was not spraying as hard as the other 2. I disassembled and found a small piece if plastic in that jet (don't know if its was a remnant of the mfg process??) but cleared it and now it's running as expected. Disappointed in QA but like the 3900 overall.
Business response:
Hi Michael, We're sorry you experienced issues with your Polaris 3900 Sport Pressure Pool Cleaner. Product quality and customer satisfaction are top priorities to us. Please respond to this email and provide us with your address and date of purchase. We will look into this issue. Thank you for letting us know. All the best, Your Polaris Team
EASY TO INSTALL AND ADJUST. WORKS GREAT
Business response:
Thank you for sharing your positive experience with us, Claudia! We are glad to hear you’re satisfied with your cleaner. Happy swimming! Your Polaris Team
Works great
Business response:
Thank you for your kinds words, Juanita! Wishing you the perfect swim. Cheers, Your Polaris Team
After using a Pentair Racer for about 6 years and having to rebuild it twice I decided it was time for something better; so Polaris./
Business response:
Thank you for choosing Polaris, Tim! We greatly appreciate your positive review and hope you enjoy your pool time. All the best, Your Polaris Team
Polaris 3900 Sport Pressure Pool Cleaner has a 4.2 star rating with 802 reviews.
Polaris 3900 Sport Pressure Pool Cleaner is closed now. It will open at 9:00 a.m.