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Polaris 7240 Sport Compact Robotic Cleaner

4.4

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4.473 reviews
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Sandra-Tom C.'s profile image
Sandra-Tom C. 
6 years ago

Just purchased our Polaris 7240 sport for a local pool store. My daughter had purchased a Polaris with 3 different cycles. I thought I was buying the same one. But this unit is wonderful. But I can't find how long the cycle is on this unit. 

Business response:

Thanks for choosing the Polaris 7240 Sport Compact Robotic Cleaner! We're so happy to hear that it's performing well for you. The Polaris 7240 cleans your pool's floors and walls in as little as 2.5 hours. You can find complete information on your new robot, including the operation manual and FAQs, online at https://www.polarispool.com/en/products/robotic/polaris-7240. Enjoy your clean pool! Your Polaris Team 

JOHN D.'s profile image
JOHN D. 
7 years ago

i like it. 

STUART C.'s profile image
STUART C. 
7 years ago

Efficient, quiet and does a great job on my smallish 7,500 gallon pool. 

Business response:

Dear Stuart, We're so happy to know the Polaris 7240 Sport Robotic Pool Cleaner is scrubbing every inch of your 7,500 gallon pool. Now you can spend more time swimming instead of cleaning! Swim on, Polaris 

JOSEPH F.'s profile image
JOSEPH F. 
7 years ago

Vacuum works good, I cannot seek to get it to come up to retrieve it out of the water. 

CLAIRE T.'s profile image
CLAIRE T. 
7 years ago

Works good happy with it 

Jessica M.'s profile image
Jessica M. 
8 years ago

Everyone should have a Polaris 7240, or Polaris 8050, 

Business response:

Hi Jessica, we love hearing from Polaris advocates like yourself. Thanks for sharing your opinion with others! Polaris 

John D.'s profile image
John D. 
2 years ago

Less than a year old and broken so now having to deal with the process of requesting a replacement. 

Business response:

We are very sorry you're having an issue within the first year of your purchase, John. Please take your cleaner to a nearby warranty center so they can help you with a swift solution. You can find a local center using our dealer locator - https://locator.fluidrausa.com/en If you have questions or need further assistance, please call our support team at (800) 822-7933. All the best, Your Polaris Team 

Ted P.'s profile image
Ted P. 
2 years ago

The computer on the Polaris, that was purchased on August 1 did not make it to September 1. After a long back-and-forth with the representative, through the dealer that I purchased it from, to try multiple corrective options that did not work. Finally he agreed that the “brain “ needed to be replaced. I am still without a new computer or a new system. The company’s lack of customer support, diligence and sense of timeliness in replacing a default faulty unit is anything less than professional. For a company that projects... read more

Business response:

We are terribly sorry you've had such a frustrating experience, Ted. We want to help! Please respond to this email and include your address so we can look up your account and history. We will work to find a swift solution. Thank you, Your Polaris Team 

Eric S.'s profile image
Eric S. 
4 years ago

We purchased the 7240 robot in August 2020 when we had our new pool installed. We live in Wisconsin so to pool was open for 6 weeks after it was completed. Used the robot 6-8 times last year. We opened the pool up this year and put the robot in the water and it moved approximately 18 inches and stopped. We took it back to the place we purchased the pool from and we were told it would need $600.00 in parts to repair or we could buy a new one. (I can buy a new one for $600.00 on E-Bay)Technically we used the robot one sea... read more

Business response:

Hi Eric, We are so sorry you are having issues with your cleaner and can understand how frustrating this must be. We want to help. Please email us at customerfeedback@fluidra.com and provide us with your address and date of purchase. Please also share with us what the problem is with the cleaner (if the pool store shared details with you). We want you to be 100% satisfied. Best, Your Polaris Team 

Frequently asked questions about Polaris 7240 Sport Compact Robotic Cleaner

How is Polaris 7240 Sport Compact Robotic Cleaner rated?

Polaris 7240 Sport Compact Robotic Cleaner has a 4.4 star rating with 73 reviews. 

When is Polaris 7240 Sport Compact Robotic Cleaner open?

Polaris 7240 Sport Compact Robotic Cleaner is closed now. It will open at 9:00 a.m.