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The Polaris pool cleaner has done an excellent job cleaning my pool. My pool cleaners in the past tended to miss a section of my pool but this cleaner has been thorough in its cleaning.
Business response:
Thank you so much for your kind words, Vance! We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
The cleaner itself is great, however the hook-up supplies that come with it need to be revamped. The suction tube that hooks into the skimmer needs to be about 4 inches longer. It has a tendency to kink against the skimmer wall and reduce water flow causing it to slow way down or stop altogether. Also the twist and seal hose pieces need a tighter fit, they suck air.
Business response:
Thanks for choosing the Polaris ATLAS Suction Pool Cleaner, Paul! Your trust and satisfaction are our top priorities. Please check if your skimmer installation is using the Flowkeeper Valve that was included with the cleaner. If not, that should resolve your issue there unless you have a unique skimmer. We'd like to speak with you to learn more about the issue with the hoses. Please give us a call at (800) 822-7933 so our support team can troubleshoot with you. Wishing you the perfect swim, Your Polaris Team
So far, I’m very happy with it. I ‘ve only had it a week.
Business response:
Hi Robert, Thank you so much for your review! We really appreciate your taking the time to share your experience with us. If we can answer any questions about your ATLAS, please let us know at (800) 822-7933 or productsupport@fluidra.com. Have a great swim season! Your Polaris Team
Excellent cleaner. It gets around to all areas of my pool and keeps it very clean. It hasn't been in use long enough to see how it handles my neighbor's stiff tree leave, but it's design looks like it should be easy to remove any leave that stops it motion.
Business response:
Thanks for choosing the Polaris ATLAS Suction Pool Cleaner, John! Your trust and satisfaction are our top priorities. Should those leaves give you any trouble, we recommend removing the inlet adapter at the bottom of the cleaner to help larger debris pass through. Here’s a quick video that explains this conversion: https://www.youtube.com/watch?v=BtEI5Qex868&list=PL3Fq80t74vvnplqTq7JyeS_Z6OWblJRX9&index=16 Happy swimming! Your Polaris Team
This our 2nd one,we love it. It saves us a lot of time cleaning
Business response:
Hi Ernest, thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Your Polaris Team
Easy to assemble and works great
Business response:
Thank you so much for your kind words, Dorothy! We really appreciate your taking the time to share your experience with us. Enjoy your clean pool! Your Polaris Team
Our pool has never been cleaned this detailed! Highly recommended!
Business response:
Thank you for your wonderful review and recommendation, Craig! We are happy your ATLAS is performing so well and appreciate you sharing your experience with us. Cheers, Your Polaris Team
It did very giod job
Business response:
We greatly appreciate your positive review, Luat! Wishing you the perfect swim. Cheers, Your Polaris Team
Easy Set up Great performance.
Business response:
Thank you for your review, Ted! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your pool time! Your Polaris Team
Polaris ATLAS Suction Pool Cleaner has a 4.8 star rating with 191 reviews.
Polaris ATLAS Suction Pool Cleaner is closed now. It will open on Monday at 9:00 a.m.