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Polaris Brand

4.9

About this business

4.944 reviews
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Matt Shrivalle's profile image
Matt Shrivalle 
6 years ago

Bought a brand new tr35p....broken in less than a year....and now part is on back order for 2 months. 

Business response:

Hi Matt, We're so sorry about your poor experience. We'd like to understand your frustrations better. Please private message us your contact information (phone / email) so we can speak with you personally. Thanks, Polaris 

Adam Fisher's profile image
Adam Fisher 
6 years ago

Super frustrated with my 9450 model cleaning robot. The electric insulated cord tore, exposing the wire after 4 years and now I have to purchase another cord. I would understand if this were a cheap knock off, but Polaris is the industry standard. I habitually cleaned the robot after cleaning and never left it out for long periods of time. I would think twice before making this large a purchase again. 

Ed Pierce's profile image
Ed Pierce 
6 years ago

Maybe build a vac that doesn't constantly break and cost me ridiculous amounts for the plastic parts that will just break again 

Business response:

Hi Ed, We're sorry you've had a disappointing experience. Please private message us your contact information so that we can speak with you personally. Thank you. 

Christopher Ryan Smith's profile image
Christopher Ryan Smith 
6 years ago

Frequently asked questions about Polaris Brand

How is Polaris Brand rated?

Polaris Brand has a 4.9 star rating with 44 reviews. 

When is Polaris Brand open?

Polaris Brand is closed now. It will open on Monday at 9:00 a.m.