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Great cleaner and treads are a leap forward, however, VERY difficult to get water fo correct using method included in your instructions
Business response:
Thank you for your review and feedback, Michael. If you need any help in the future, please call our support team at (800) 822-7933. Happy swimming! Your Polaris Team
Works great for about 2 years. Then you have to start replacing the internal parts like both drive wheels. After replacing almost all internal parts about $160, the cleaner no longer makes it to the tile line. It gets very close but not all the way. I have had this cleaner for 3 years. I also have a 3 yr old pump and filter which was inspected by a pool service and working great. So the cleaner gets enough suction/pressure.
Business response:
We appreciate your review and feedback, Adrienne. Please call our support team so we can help troubleshoot. We can be reached at (800) 822-7933. All the best, Your Polaris Team
Polaris Maxx works great! We are happy how clean our pool looks!
Business response:
Thank you for your glowing review, Gina! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
Pricing is reasonable
Business response:
Thank you for your review, Greg! Wishing you the perfect swim. Cheers, Your Polaris Team
Great product
Business response:
Thank you for the 5-star review, Blanca! We hope you enjoy your clean pool. Cheers, Your Polaris Team
We are please with the vacuum. But...we submitted a rebate and have not heard anything back. Please provide us feedback on the rebate.
Business response:
Thank you for your review, Robert! Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
I have only had the pool cleaner for roughly a month now. It appears to be doing very well getting to all areas of the pool with the exception of the stairs. I hope the hose hold up as time will tell. Look forward to many years of a clean pool with minimal maintenance required of the cleaner.
Business response:
Thank you for the 5-star review, Jeff! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Works great and very easy setup. After 2 weeks it is working just like promised.
Business response:
We greatly appreciate your review, Anthony! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
the product is good and works fine so far. I like to know the status of my $125 rebate it has been 2 weeks since the purchase from the Leslie's pool shop in Chino hills CA. Thanks
Business response:
Thank you for taking the time to leave a review, Al. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Happy swimming! Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 1,348 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.