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I'm very pleased at the performance on the polaris MAXX. I've only had it about a month but the maintenance is so much easier than my previous products.
Business response:
Thank you for your positive review, Linda! Wishing you the perfect swim. Cheers, Your Polaris Team
Did not get my rebate
Business response:
Hi Jerry, Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support, or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team
This pool cleaner works well but it has a difficult time climbing the wall of a pebble tech pool. It also tends to get stuck on the vertical surface the pool step. I like the fact that it automatically sweeps the pool as it operates.
Business response:
Thank you for your review, Steven! We're sorry your cleaner isn't climbing the walls as expected. If you'd like help troubleshooting, please call our technical support team at (800) 822-7933. Happy swimming! Your Polaris Team
Works well! Keeps the pool very clean. No regrets!
Business response:
Thank you for the 5-star review, Dana! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
Work fantastic
Business response:
Thank you for your wonderful review, Peter! We're happy your MAXX is performing so well. Enjoy your clean pool! Your Polaris Team
Very good pool cleaner. Would buy this product again.
Business response:
Thank you for your positive review, Darren! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
Great cleaner and treads are a leap forward, however, VERY difficult to get water fo correct using method included in your instructions
Business response:
Thank you for your review and feedback, Michael. If you need any help in the future, please call our support team at (800) 822-7933. Happy swimming! Your Polaris Team
Works great for about 2 years. Then you have to start replacing the internal parts like both drive wheels. After replacing almost all internal parts about $160, the cleaner no longer makes it to the tile line. It gets very close but not all the way. I have had this cleaner for 3 years. I also have a 3 yr old pump and filter which was inspected by a pool service and working great. So the cleaner gets enough suction/pressure.
Business response:
We appreciate your review and feedback, Adrienne. Please call our support team so we can help troubleshoot. We can be reached at (800) 822-7933. All the best, Your Polaris Team
Polaris Maxx works great! We are happy how clean our pool looks!
Business response:
Thank you for your glowing review, Gina! We hope you enjoy your clean pool. Happy swimming! Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 1,363 reviews.
Polaris MAXX Suction Pool Cleaner is open now. It will close at 6:00 p.m.