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Polaris MAXX Suction Pool Cleaner
The Polaris Maxx is a great cleaner. In the short time I have had it, it is doing an excellent job covering the entire pool.
Business response:
Thanks, Robert! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Have a nice swim season! Your Polaris Team
Needed a suction side cleaner to run through the skimmer. Installed it, adjusted the suction at the pump and the hose port, and unit works great. I did have to put a brick on the hose that plugs into the skimmer to keep it from coming out after the pump turns off, but no big deal.
Business response:
Thanks for choosing the Polaris MAXX Suction Pool Cleaner, Bob! Your trust and satisfaction are our top priorities. We are happy to hear that your cleaner is working great for you. Is your skimmer set with the valve cuff that came with the cleaner? The valve cuff should be keeping the hose in place. It is part "h" in the list of parts at the beginning of the Owner's Manual and on the installation instructions on page 5. You can find the Owner's Manual online here: https://www.polarispool.com/en/products/pool-cleaners/sucti... read more
I updated to this unit from the original Polaris Max. Seems to be working better
Business response:
Hi Frank, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. All the Best, Your Polaris Team
Works well.
Business response:
Thanks for sharing your story, Douglas! Wishing you the perfect swim. Your Polaris Team
it took a while to figure out the right suction to make the unit move. Super easy to put it into the pool and take out.
Business response:
Thank you so much for your positive review, Lisa! We really appreciate your taking the time to share your experience with us. You are correct that getting the settings adjusted when you first set up your new cleaner is an important step, and we're happy to hear that you found the right setting for your pool. If we can assist in any way, please let us know at (800) 822-7933. Enjoy your swim time! Your Polaris Team
The pool cleaner is worth every penny, but the wait for the rebate is a pain in the neck.
Business response:
Hi Alfred, Thanks for your Polaris MAXX Suction Pool Cleaner review! We're glad you're so satisfied with the cleaning performance of your cleaner and appreciate your kind words. Please allow 6 to 8 weeks for your rebate to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. Enjoy your clean pool! Your Polaris Team
Easy set up. Great job to be so small. Only issue I have is that it doesn’t seem to go up the steps. I have the brush the steps or set the vacuum on each step.
Business response:
Hi Anita, Thank you for taking the time to share your experience with the Polaris MAXX Suction Pool Cleaner! We appreciate your feedback and are glad to hear that it does such a great job in your pool. All our automatic pool cleaners will navigate steps to the best of their ability, based on your pool's step size and shape as well as the cleaner's size. Most pool steps are easily cleaned, but this is specific to each pool's configuration. If we can assist with anything, please let us know at (800) 822-7933. We're always h... read more
Great cleaner. Made a difference in the condition of our pool. Easy to use and heavy duty. Plus we are suppose to get a $100 rebate. Good quality. Thanks.
Business response:
Thanks for your Polaris MAXX review, Jim! We're happy to hear that it's made such a difference in your pool. Your rebate may take 6 to 8 weeks to be processed. For a status update on your rebate, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. We appreciate your kind words and wish you the perfect swim! Your Polaris Team
Works great
Business response:
We are happy to hear your cleaner is performing well, Tom! Wishing you a great pool season. Cheers, Your Polaris Team
Frequently asked questions about Polaris MAXX Suction Pool Cleaner
How is Polaris MAXX Suction Pool Cleaner rated?
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 1,033 reviews.
When is Polaris MAXX Suction Pool Cleaner open?
Polaris MAXX Suction Pool Cleaner is closed now. It will open at 9:00 a.m.