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The cleaner works great. The rebate system is a little misleading.
Business response:
Thank you for your review, Pym! Please feel free to reach out to our rebate team so we may assist you with any rebate questions you may have rebates@fluidra.com. Enjoy your swim time! Your Polaris Team
Only bad thing, dealer didnt tell me had to file for rebate within 30 days
Business response:
We are glad to hear you enjoy your new cleaner, Ken! Please feel free to reach out to our rebate team rebates@fluidra.com we would be happy to honor the rebate for you. Happy Swimming! Your Polaris Team
I have owned MX6 model for over seven years with no problems and decided to upgrade to the Maxx which is the MX8 model. I love the fact it has brushes on bottom to keep pool floor clean and is designed not to let debris clog up inside having to take out and clean.
Business response:
Thank you for your review, Richard! We are so happy to hear that your MAXX is performing well. Happy Swimming! Your Polaris Team
Cleans well and moves to all areas of the pool. Easy to setup.
Business response:
Thank you for your review, Randy! We are glad to hear the ease of the product works well for you. We appreciate your feedback. Happy Swimming Your Polaris Team
The cleaner is a good product but expensive for what it is. When it works, it works great. The issues I have are: one, the propulsion system sticks once in a while and the cleaner will stop moving. Two it cannot go up my pool's steep walls. I brush down the walls for the cleaner to pick up the debris from the bottom.
Business response:
Hi Anthony, Thank you for taking the time to share your experience with us. We have a few suggestions to help with the issues you're having. If your cleaner is getting locked up, we recommend removing the inlet adapter at the bottom of the cleaner to help larger debris pass through. Here’s a quick video that explains this conversion: https://www.youtube.com/watch?v=BtEI5Qex868&list=PL3Fq80t74vvnplqTq7JyeS_Z6OWblJRX9&index=16 For the wall climbing issue - First, verify proper flow by counting the wheel rotations of the cle... read more
Works well
Business response:
Thank you for taking the time to leave a positive review, Gerald! We are delighted to hear that your MAXX is working well for you. If there is anything we can do to improve your experience, please let us know. Cheers, Your Polaris Team
Works great.
Business response:
Greetings Robert! We are thrilled to hear that you're happy with the Polaris MAXX. Thank you for taking the time to share your positive experience with us. Happy swimming! Your Polaris Team
Works great! Has made keeping the pool clean a pleasure as it just keeps moving all around the pool doing it’s thing. I no longer have to use a suction device on the end of a long pole.
Business response:
We greatly appreciate your review, Thomas! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
I’ve tried almost every suction and pressure side pool cleaner on the market over the last 5 years. This is by far the best one. I have not been happy with any others. The ones I did like the pine needles would shut it down. The Polaris MAXX Has no issue with pine needles. It’s surprising that it took this long for a company to make a great all around vacuum for us with non covered outdoor pools. Thank you and it was worth every Penny.
Business response:
Thank you for your wonderful and detailed review, Bobby! We are happy you're so satisfied with the MAXX and appreciate you sharing your experience with us. Enjoy your clean pool! Your Polaris Team
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 966 reviews.
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.