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Polaris MAXX Suction Pool Cleaner
This is the First time we have use a Polaris product in our pool. The unit itself seems to be doing a great job. There are two items I didn't take into consideration when purchasing your product, one the interconnecting hoses, doesn't allow one to manually to vacuum one's swimming pool. The second is the compatibility for a basket in the pool's skimmer, along with adjusting the mechanism to adjust the Speed of the Polaris MAXX - NO matter where one places the adjustment on the value itself.
Business response:
Thank you for sharing your 5-star review and feedback with us, Richard! We hope you enjoy your swim time. Cheers, Your Polaris Team
This is probably one of the best investment i have made for my pool, it keeps the floors nice and clean.
Business response:
Thank you for your positive review, Sergiol! We are happy to hear your cleaner works wonders. Happy Swimming! Your Polaris Team
I filled out the request w/ no problem. I got my refund card in no time! Thanks
Business response:
Thank you for sharing your positive experience with us, Joan! It's always a pleasure to hear from a happy customer. Swim on! Your Polaris Team
Great product!
Business response:
Thank you for your kind words, Larry! We hope you enjoy your swim time. Cheers, Your Polaris Team
It tends to go in circles
Business response:
We are sorry to hear your cleaner isn't covering the pool as expected, Scott. We recommend taking your cleaner to a local warranty station for a diagnostic review. They will be able to help troubleshoot and see if there is an issue. You can find a local station using our dealer locator - https://locator.fluidrausa.com/en Please let us know if you have questions or need further assistance. All the best, Your Polaris Team
Seems like it spend most of the time in the deep end of pool. It turns way to much. I’ll see it go a foot and turn then go another foot and turn.
Business response:
We're sorry to hear your cleaner isn't covering the entire pool, David. We recommend counting the wheel rotations to verify proper flow. Refer to the section, “Check for Proper Flow” in the owner's manual and adjust the flow if necessary - https://cdn.fluidrausa.com/-/media/zodiac/global/downloads/h/h0671300.pdf?rev=f020cb9c61ab444789e042e868691618 Hopefully, this helps, but if you continue to need assistance please call our technical support team at (800) 822-7933. Thank you, Your Polaris Team
Helpful thanks
Business response:
Thank you for your review, Arthur! We are glad your cleaner is performing well. Happy swimming! Your Polaris Team
We visited Leslie's pools when we decided to upgrade our pool cleaner. The person at the store explained several brands of cleaners, including the Polaris Maxx. We went home, researched on-line and decided on the Polaris Maxx. It is a great unit that keeps our pool floor very clean. We really like the scrubbing motion as it has removed the floor "slickness" we had noticed. Our previous cleaner only had vacuum feature, so it did not clean, just picked up.
Business response:
Thank you for taking the time to share your positive experience with us, Glenn! We are thrilled to hear that the MAXX has exceeded your expectations and is keeping your pool so clean. We hope you enjoy your swim time! Cheers, Your Polaris Team
I am several weeks into owning and using the Polaris MAXX. Day one, I am really impressed with the effort the pool cleaner is saving me in keeping the pool clean. It does require some babysitting, however. We went away for the weekend and a small stick lodged itself in the intake. No work was done over the weekend, but a few hours later the pool was back to looking clean. So far, it seems like money well spent; we will see how long it lasts for a full review.
Business response:
Thank you for your detailed and positive review, Gabriel! If you find your cleaner is getting locked up on occasion, we recommend removing the inlet adapter at the bottom of the cleaner to help larger debris pass through. Here’s a quick video that explains this conversion: https://www.youtube.com/watch?v=BtEI5Qex868&list=PL3Fq80t74vvnplqTq7JyeS_Z6OWblJRX9&index=16 We hope this helps. Please let us know if you have any further issues or questions. All the best, Your Polaris Team
Frequently asked questions about Polaris MAXX Suction Pool Cleaner
How is Polaris MAXX Suction Pool Cleaner rated?
Polaris MAXX Suction Pool Cleaner has a 4.8 star rating with 1,033 reviews.
When is Polaris MAXX Suction Pool Cleaner open?
Polaris MAXX Suction Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.