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Polaris P825 Robotic Pool Cleaner
About this business
Once I bought their filter it worked much better. Now it misses major parts of the pool. It just doesn't go there. If I can't figure out how to get it to sweep the whole pool, I'll change this review to a single star. Any ideas?
Business response:
Hello Timothy, Thank you for your review. We will have a technical support representative reach out to you regarding your pool coverage issues. All the Best, Your Polaris Team
Easy to set up and use. Only thing is if it completes a cycle in the deep end I can’t get it out- have to restart and direct to shallow end. Would be nice to be able to direct or “ call” home
Love the Polaris keeps our pool clean!
Business response:
Thank you, Veronica, for your feedback. Happy Swimming! Your Polaris Team
Great love it
Great vacuum
Get a lot of the stuff, but doesn’t get everything!
Business response:
Hello David, Thank you for your feedback. We want to learn more about the debris issue you're experiencing, and we want to help. Please reach out to our technical support department at (800) 822-7933. All the Best, Your Polaris Team
Amazing product
Works pretty well for the money.Climbs walls with ease and scrubs the tile line like it's supposed to. It does sometimes miss a few areas on the floor but for the most part it gets the dirt all picked up. For some reason mine avoids the steps and the martini seat in the deep end, possibly because of the blue coping tile between the vertical and horizontal surfaces.....who knows! I just brush that dirt off before starting the cycle and then it's okay. Glad I did not get the Dolphin Sigma as it seems to have more features than... read more
Business response:
Hello Mark, Thank you for your review. We want to help "Christina" cleans those steps for you, and we suggest the following: 1. (MX8/MX8 Elite) Observe cleaner for more than five (5) minutes and ensure that each drive track is periodically reversing direction. If it is not, contact your dealer or service center for help. 2. Ensure the swivel on top of the cleaner rotates freely. 3. Count wheel rotations to verify proper flow. Refer to the section, "Check for Proper Flow" in the Owner's Manual. Adjust flow if necessary. 4. Co... read more
Worked well on first run, second time got stuck on step, got on step again, this Time got off on its own, does a really good job picking up debris and sand and goes up walls with ease
Business response:
Hello Richard, Thank you for your review. We are happy to hear that you're enjoying your new robotic cleaner, and we're to help with the step climbing issue you're experiencing. For immediate asisstance, please reach out to our technical support team at, (800) 822-7933. All the Best, Your Polaris Team
Frequently asked questions about Polaris P825 Robotic Pool Cleaner
How is Polaris P825 Robotic Pool Cleaner rated?
Polaris P825 Robotic Pool Cleaner has a 4.3 star rating with 983 reviews.
When is Polaris P825 Robotic Pool Cleaner open?
Polaris P825 Robotic Pool Cleaner is closed now. It will open tomorrow at 9:00 a.m.