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Had this unit for about a month and it has worked exactly as promised. No real bells and whistles but does a nice job with a pool that gets very dirty very quickly with old oak tree debris. Wish I had bought this years ago.
Business response:
Thank you for sharing your experience with us, Darren! We appreciate you and hope you enjoy your pool time. Cheers, Your Polaris Team
Its a great device, but has a habit of turtling sometimes when it comes to the edge of our round 24' pool an acute angle.
Business response:
Thank you for your review, Jon. If your cleaner is flipping over, there might be air trapped inside the cleaner housing or the filter canister is dirty or full. Remove the cleaner and dispose of debris and thoroughly clean the filter canister with mild soap and a soft brush. Then, re-submerge the cleaner. If you have questions or need further assistance, please call our team at (800 822-7933. All the best, Your Polaris Team
Machine covers pool area very well and collects alot of debris
Business response:
Thank you for your 5-star review, Bruce! We are thrilled that your PCX 852 is performing well. Happy swimming! Your Polaris Team
I have a 27 foot round, above ground pool- 20 years old and still in very good condition ! My previous pool cleaner stopped working. The Polaris 852 is the replacement. It is a bigger machine , it cleans the floor and the walls and I love how easy it is to retrieve from the pool !!
Business response:
Thank you for sharing your positive experience with us, Pamela! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team
It is easy to clean but it doesn’t go up to the top of the pool.
Business response:
Hi Rosalie, We’re sorry your cleaner isn’t climbing the walls. It may be the case that the filter canister is full or dirty. Try cleaning the filter canister thoroughly with soap and a soft brush. Another issue could be that the walls are slippery. Although the water seems clear, microscopic algae may be present in the pool. As a result, the pool sides become slippery and prevent the cleaner from climbing. We hope these suggestions help. If you need further assistance, please call our customer support team at (800) 82... read more
This unit performs well , the only areas of the pool that do not get cleaned are the corners.
Business response:
Thank you for your review, Brian! Wishing you the perfect swim. Cheers, Your Polaris Team
The robot is really helpful
Business response:
Thank you for sharing your experience with us, Wenjing! Wishing you the perfect swim. Cheers, Your Polaris Team
Meets all expectations!
Business response:
Thank you for your positive review, Peter! Wishing you the perfect swim. Cheers, Your Polaris Team
Excellent cleaner, doesn't miss a spot. Love the feature to bring it to the surface when complete!
Business response:
Thank you for your 5-star review, Dave! We are thrilled to hear your cleaner is performing so well. Happy swimming! Your Polaris Team
Polaris PCX 852 has a 4.7 star rating with 9 reviews.
Polaris PCX 852 is closed now. It will open at 9:00 a.m.