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Excellent cleaner, doesn't miss a spot. Love the feature to bring it to the surface when complete!
Business response:
Thank you for your 5-star review, Dave! We are thrilled to hear your cleaner is performing so well. Happy swimming! Your Polaris Team
I see two issues with this cleaner: - The timer is fixed for 1.5 hrs for the floor selection and can't be changed. 1.5hrs is simply not enough. - The cleaner misses spots and I have to rerun after the 15 hrs has expired. - I have a concrete pool (no liner) with a small section on the pool floor (about 1' by 3') that is not flat. The clear goes there and gets stuck. It tries to climb the pool wall but never succeeds and simply get stuck in the area and remain on the pool wall.
Business response:
Thank you for sharing your experience with us, Peyman. Please call our technical support team so we can help troubleshoot and get your cleaner working optimally. We can be reached at (800) 822-7933. All the best, Your Polaris Team
The robot works great and was simple to set up. My only question is the robot stopped on 2 separate occasions. Is this the result of the unit reading the pool has been cleaned and is done. When I hit the "Lift Button" the unit when to the side so I could retrieve it
Business response:
Thank you for the 5-star review, Robert! The cleaner could stop anywhere in the pool if the cleaning cycle is complete. It might be a coincidence that it stopped in the deep end twice because the cycle was complete. If you believe an error occurred, we need more information so we can help troubleshoot. If you need further assistance, please call our support team at (800) 822-7933. Happy swimming! Your Polaris Team
Polaris PCX 852 has a 4.7 star rating with 21 reviews.
Polaris PCX 852 is open now. It will close at 6:00 p.m.